LoanSnap offers a 15 day $500 close guarantee -- if we don't close in 15 days, you get $500 LoanSnap’s exclusive Smart Loan technology designs a loan to meet your specific needs. See your financial situation in under 2 minutes
It was a good experience but it was the process not Lauren as the loan officer that didn’t get it 5 stars
The loan process had some challenges since I am self employed, but Lauren and everyone else always tried be responsive to our issues, even when they couldn’t personally address them. When I did have an issue I called or emailed Lauren because she was our contact but more importantly because I knew she would always respond to my request pretty much immediately and some times that what we needed. Despite our challenges Lauren never gave up and stopped trying and she never ignored us, which she might have preferred to do at times! Lauren introduced me to her manager when I asked to speak with him and I appreciated that. I felt he was also was genuinely sorry for our issues, listened to our feedback. and truly wanted to make things right. In that regard, we appreciate Loansnaps apology for not meeting the 15 day closing promise, and it was still much faster than our last transaction with another firm. The fact that Loansnap is providing us the $500 discount for our inconvenience shows me they stand behind their promises. In the end we got it done, which was the goal. If you are self employed be very clear on that in your application and make sure you stay on the process since it is a bit different.
Closed with Lender:
Good-Easy and Professional
Super easy, and efficient process. Highly automated but interaction with real people who were professional and helpful whenever I needed help. Would use them again.
Closed with Lender:
Excellent team and business
Ethan and Peter worked tirelessly to close out my loan. They were extra attentive to my questions and explained the whole process in detail. The team was responsive and polite. I called many institutions but in the end it was DLJ and Ethan who earned my business. I can not be happier with the results.
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