NMLS# 1124061

Lower

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

Ratings & Reviews
2563 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Second time customer!

ve now had the please of having worked with Lucas on two refinances! His customer service is truly exemplary! This time we used a VA refi, which took a little longer than expected due to the VA process, but non-the-less Lucas kept us informed and up to date. Will for sure be using Lucas again assuming the interest rates keep falling! Can’t recommend Lucas highly enough!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

The BEST

My husband I worked with Abby Farber through Lower and she is the BEST, that’s all you need to know! No really, my husband and I can’t express how much we have appreciated Abby’s help with our first time home loan. She has had so much patience with us as we asked our questions about the process, explaining concepts we didn’t grasp or re-crunching numbers for us. Not to mention she is quick with all responses! She was available after work hours to get us our documents so we could put in an offer late at night. She is so easy to work with. You won’t be disappointed!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Professional Service

Working with Miguel Monroy was the best choice in our whole first-time-buying-process. Other then our traditional house banks, which didn't even care to call back after we reached out to them for an offer, Low**.com or better say Miguel gave us the best service we could have asked for. We have been a little hesitant to go with an onlinebank, not just the rate, but also the whole communication and the professional manner of Miguel convinced us. Service is key and low**.com understands that. Miguel has been super responsive and went the extra mile by taking care of communication and organization, which wasn't even his part of the process. We can highly recommend working with him and would always come back to him for another deal.

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Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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