NMLS# 1124061

Lower

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

Ratings & Reviews
9692 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Awful

The process with Lower was a nightmare. They kept changing my loan officer (7 times) and each officer had no clue about my case so I had to keep repeating myself because of this. I wasn’t warned about the changes. The past loan officers didn’t properly document my case and because of this a week before I got my closing date for my house Lower denied my loan!!! I was on a trip when I got this news!! If it wasn’t for Katie L and Chris A I wouldn’t have my house. Chris was an awesome supporter and very attentive to my case. Katie rocked and did everything in her power to fix the screw up the past loan officers did! They made an excellent team who worked and fought for me. The CEO Dan is pretty good. He will personally read all his emails and try to find you help…but other then this I don’t recommend Lower. You’ll be stressed to fullest!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Disorganized with poor follow up

I applied on lower, after the initial quote and conversation and credit pull I decided to proceed. I had already prepared a complete package of documents including 2 years of tax returns, W2s, recent pay stubs, and bank statements, and emailed them to my contact. He told me I would have a complete quote in a day. The quote never came, I called and emailed for follow-up, but no response. A few weeks later Low**.com cold calls me about a quote, I explained they had dropped the ball and they assured me they would get right on it. I sent everything again. I received an email two weeks later that they were processing. There is no way to track progress. I have moved on to a more serious lender to get this done.

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Heloc loan

I was looking for a heloc loan and this company popped up, before I just went forward I looked at the reviews from people doing the same thing iam. Good thing I did, after trying to reach someone for literally hrs. I reached out to a customer with a good review who quickly retracted there review. No thanks

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

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Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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