Lower

5.0 of 5starsRead Reviews
Recommended 99%

5.0 of 5starsRead Reviews
Recommended 99%

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

9692 Reviews Ratings & Reviews

(5.0 of 5) 9692 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(9432)
4 Star

(182)
3 Star

(21)
2 Star

(9)
1 Star

(48)

Show:
Reviews For:
By:

Showing 1 star reviews | Show all reviews

(1 of 5)

Awful

The process with Lower was a nightmare. They kept changing my loan officer (7 times) and each officer had no clue about my case so I had to keep repeating myself because of this. I wasn’t warned about the changes. The past loan officers didn’t properly document my case and because of this a week before I got my closing date for my house Lower denied my loan!!! I was on a trip when I got this news!! If it wasn’t for Katie L and Chris A I wouldn’t have my house. Chris was an awesome supporter and very attentive to my case. Katie rocked and did everything in her power to fix the screw up the past loan officers did! They made an excellent team who worked and fought for me. The CEO Dan is pretty good. He will personally read all his emails and try to find you help…but other then this I don’t recommend Lower. You’ll be stressed to fullest!

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(1 of 5)

Disorganized with poor follow up

I applied on lower, after the initial quote and conversation and credit pull I decided to proceed. I had already prepared a complete package of documents including 2 years of tax returns, W2s, recent pay stubs, and bank statements, and emailed them to my contact. He told me I would have a complete quote in a day. The quote never came, I called and emailed for follow-up, but no response. A few weeks later Low**.com cold calls me about a quote, I explained they had dropped the ball and they assured me they would get right on it. I sent everything again. I received an email two weeks later that they were processing. There is no way to track progress. I have moved on to a more serious lender to get this done.

Loan Type:

Home Equity Loan or Line of Credit
Review Type:

Lender Review

(1 of 5)

Heloc loan

I was looking for a heloc loan and this company popped up, before I just went forward I looked at the reviews from people doing the same thing iam. Good thing I did, after trying to reach someone for literally hrs. I reached out to a customer with a good review who quickly retracted there review. No thanks

Loan Type:

Home Equity Loan or Line of Credit
Review Type:

Lender Review

(1 of 5)

Stay far far away

Stay as far away as possible. They use mortgage brokers fresh out of college trying to do anything they can to get a loan from you. Fake reviews everywhere. Lies after lies after lies. Use a reputable company to get done what you need done. HORRIBLE EXPERIENCE

Loan Type:

Home Equity Loan or Line of Credit
Review Type:

Lender Review

Do you want to flag this review?

(1 of 5)

Recommended

Excellent Experience w/ Nick Margaritis

We had an excellent experience refinancing with Nick Margaritis and Low**.com in April. Nick was incredibly helpful and patient. Communication was easy and I very much appreciate being able to text with Nick, because I'm not a phone person. I felt supported throughout the process. 10/10

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(1 of 5)

Do not trust this company

I was lied to about the amount I would receive from my refi cash out by my mortgagee officer. My complaint was escalated to sr management who decided to take no action. This is a shady company that will tell you what you want to hear to get you to purchase a mortgage.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(1 of 5)

Do not trust Logan or Low**.com

I was mislead about the amount I would receive back from a cash out refinance. I received several thousand dollars less than what Logan communicated to me. My complaint was escalated to sr management who decided to take no action on the matter. This is a shady company that will tell you what ever you want to hear to get you to purchase a mortgage

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Logan James Bowling

(1 of 5)

waste of time and money

These guys repeatedly cost us time and money by trying to jump ahead of themselves, not doing their due diligence, and not having a true understanding of what they are doing. We signed disclosures repeatedly for 8 months before they finally said they couldn't do what they said they could - AFTER we had paid for appraisals, and received solicitations from them to give 5-star reviews (prior to closing). Glad we kept the links!

Loan Type:

Refinance
Review Type:

Lender Review

(1 of 5)

Bad experience

I tried working with Lower on a re-fi & they are licensed to practice in Maryland. I worked with them for over 2 months & at the last minute they couldn't do the loan because they learned at the last minute that my home is a "condotel". I don't blame Lower for governmental restrictions, but as a firm practicing in the state, they should be aware of trends occurring in the state they practice in. They had no idea that condotels even exist, when they are dotted along the eastern shore of Maryland. I DO NOT suggest working with Lower. They do not have the knowledge to get the deal done in the certain States they practice in. In the end, a bad experience & got a song & dance about not being able to do the deal. They basically claimed ignorance on their part.

Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Austin Jared Pegouske

Do you want to flag this review?

(1 of 5)

Worst lendering company ever

I started with this company July 6th and on November 3rd was still working with them. I gave them everything that they asked for and never closed. I ended up halfway thru with the company changing loan contact and had to start over and give them the same information I had given that person. I started with a new lender on November 3rd and closed the loan on November 26th with a better interest also and lower costs. Do not use this company.

Loan Type:

Refinance
Review Type:

Lender Review

Loan officer directory

Chris MarrElgin, SC

Geza RakocziNew Albany, OH

Todd BlakeBuford, GA

Connor PazdziorNew Albany, OH

Tyler BergNew Albany, OH

Jeddy AwuahNew Albany, OH

Matthew RozierColumbia, MD

Dana Back-PackLexington, KY

Noah BillingsleyNew Albany, OH

Samantha HrehocikNew Albany, OH

Quinn NicodemusNew Albany, OH

Warren DavidsonNew Albany, OH

View All Loan Officers

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do

Describe your experience with this company. Tell us why you chose this company and explain what you liked most and least about it. Expect to see a confirmation screen once you submit your review. Be patient. Your review may take five to eight days to appear on the site.

Don't

Mention other companies. Your review is about this one specifically. None others. Include any personal information, such as your first and last name, email address or phone number. Use profane or offensive language. Keep it clean.

Lower

Lender Summary

What they're saying

Review Breakdown

Showing 1 star reviews | Show all reviews

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do

Don't

Lower

LendingTree Certification:

LendingTree Certification:

Loan Officer Certifications:

Lower

Review flag confirmation