NMLS# 1124061

Lower

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

Ratings & Reviews
4584 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

DIANA FLYNN'S PROFESSIONALISM.

I'm extremely happy with Diana's friendliness and PROFESSIONALISM. She's proactive to any sorts of question without hesitation even when she's on the beach. I'd love to work with her again in future.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Excellent Customer Service

I found Low**.com through a family member. My loan advisor Alex Gieske was very helpful and was great with communicating with me. He kept me updated throughout my refinancing process. He made everything seem smooth even though at a point I thought I would not be able to close due to being off my work on maternity leave. He made it happen even through the small hoops and loops. I highly recommend Alex and Low**.com for any mortgage/refinancing assistance.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Misleading

I am looking for a second mortgage home equity loan. Lower pushed me to refinance my first mortgage, with absolutely no net tangible benefit. They said they will not do a second unless they hold the first. Polite, but predatory.

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

Lower

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Lower

Let's answer a few short questions and see what offers Lower and other lenders may have for you.