We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.
The entire process took much longer then was told up front. previously an L.O. I understood that volume was high at the time and that was not under his direct control. The Under writing stipulations were a bit over the top for someone like me with 800 plus fico scores. Never the less Nikolas came thru and in the end we are happy with the rate, and costs of this loan.
The loan was slow to get started (2-3 months), but once Jake took over the refi everything went very smoothly and I am satisfied with the results as the loan was completed within a few weeks.
JK from Norton, MA
Reviewed in May 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(3 of 5)stars
Recommended
Loan Officer was great, but process frustrating!
I would rate Low**.com 5 STARS if someone asked me about my loan advisor, Caleb Clay. He was accessible any day at any time. He responded to my concerns almost immediately. If he didn’t know the answer, he would find it and get back with me. He was MORE than patient and understood my anxiety of uploading personal documents to strangers and went out of his way to make me feel safe. He is WONDERFUL, but the process of getting approved was a headache! My husband and I have a VERY LOW debt ratio and a credit score of over 800. The amount needed for refinancing was $125,000 LESS THAN the appraisal of the property, so we as customers should have been a no-brainer; however, the process took FOUR MONTHS! The constant need of more documents and often duplicate requests was disturbing and almost harassing. At one point, I was in tears and ready to give up! In retrospect, I never would have started the process if someone had told me the headache I was going to endure. I just didn’t need the stress for the 1.5 point drop in interest rate.
Sheryl from Thomson, GA
Reviewed in May 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(3 of 5)stars
Recommended
Matthew Clark was amazing!
The entire process was so seamless, thanks to Mr. Clark. He helped me through the refinance process when I know NOTHING about refinancing. He was very caring and patient with me
Autumn from Columbus, OH
Reviewed in April 2021
Loan Type:
Refinance
Review Type:
Lender Review
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(3 of 5)stars
Great rate but took too long for a refi.
I worked with Gregory Brown. He reached out every week or two and would always respond if I emailed with any questions or concerns. Unfortunately it took over 5 months to close on the refi. Fortunately, they locked in my rate. My closing costs ended up being similar to what was originally quoted, except a $100 increase in Title fees at the end and a removal of a $150 credit which I didn't know about until I was signing the papers with the notary. I understand they are busy, but it seemed as if every time they needed some other documentation from me or my current lender, my loan went to the bottom of the pile. I would think that any refi over 90 days would always stay at the top of the pile.
Stephanie from Coralville, IA
Reviewed in April 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(3 of 5)stars
Recommended
Great rate, super long time to close
Kyle was great but it took 6 months to get the refinance done. Not of his doing though. Communication during that period was rough but I’d probably do the same thing if I had customers waiting an unbelievable about of time for a refinance. With that said He worked with me to get by far the best rate, by about $100 a month, pay off a HELOC and some cash out. If you have the time to wait could be worth it.
Gabe from Columbus, NC
Reviewed in March 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(3 of 5)stars
HELOC and refinance with Low**.com
The Process took longer than expected or explained. It all started well and very we will get you what you need when so many others said they couldn't help. Then things started to get real slow and information was hard to come by in a timely manner. In the end it all worked out.
Victoria from Hollywood, FL
Reviewed in March 2021
Closed with Lender:
Yes
Loan Type:
Home Equity Loan or Line of Credit
Review Type:
Lender Review
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(3 of 5)stars
Recommended
It was a great experience!
The entire experience was a easy one. I am grateful to have selective you as my first option. It was great pleased to work with you.
Overall the experience was saved by my loan officer!! The company ultimately gets it done but if you are in a rush, look elsewhere. If you have half a year to wait it's an honest company with good communication and they get it done. But my opinion, the company shouldn't have bitten off more than they could chew which may have sped up the process and then I would rate them excellent!!
Kristine from Boca Raton, FL
Reviewed in February 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(3 of 5)stars
Recommended
Closing with Bryce Montes
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