NMLS# 1124061

Lower

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

Ratings & Reviews
8862 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Low**.com (and Kyle) are great at closing, but Lower's followup is ABSOLUTELY OBNOXIOUS!

Kyle (and his associates) made closing easy. Unfortunately, Low**.com's admin arm spoiled the process for us by REPEATEDLY (sending more than THIRTY) solicitations attempting to sell us something other than a loan closing! Those 30 combined voice calls/ emails/ text messages AND USPS DIRECT MAILS to my wife and I were attempting to sell us mortgage insurance. The clear implication of their messaging was that we urgently needed to respond to their harassment or dire things would happen! B U L L H O C K E Y!
Finally tired of the repeated sales pitches, I answered one of their salesperson's phone calls. I asked that we be DELETED from their mortgage insurance database. I made it clear that when we received the next solicitation, I would begin revising my prior reviews of Low**.com.
This repeated solicitation bombardment was not disclosed at any point during the closing process, is thoroughly obnoxious, and casts a dark pallor over the company and its employees.
I can only hope that the USPS mail solicitation my wife received today is the last! Each new harassment will be treated as another abrogation of the implied agreement that mortgage origination ALONE is all for which we had contracted.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

It’s been okay

Pretty easy going like my new guy Warren he’s been amazing! Still waiting to hear about our appraisal! First time home buyer here so far so good!

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Aaron Gehlken

Aaron is an amazingly professional well informed lending agent. His follow up and organization is impeccable. Highly recommend anyone working with him!

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

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Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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