NMLS# 1124061

Lower

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

Ratings & Reviews
4584 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Matthew Clark was amazing!

The entire process was so seamless, thanks to Mr. Clark. He helped me through the refinance process when I know NOTHING about refinancing. He was very caring and patient with me

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great rate but took too long for a refi.

I worked with Gregory Brown. He reached out every week or two and would always respond if I emailed with any questions or concerns. Unfortunately it took over 5 months to close on the refi. Fortunately, they locked in my rate. My closing costs ended up being similar to what was originally quoted, except a $100 increase in Title fees at the end and a removal of a $150 credit which I didn't know about until I was signing the papers with the notary. I understand they are busy, but it seemed as if every time they needed some other documentation from me or my current lender, my loan went to the bottom of the pile. I would think that any refi over 90 days would always stay at the top of the pile.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great rate, super long time to close

Kyle was great but it took 6 months to get the refinance done. Not of his doing though. Communication during that period was rough but I’d probably do the same thing if I had customers waiting an unbelievable about of time for a refinance.
With that said He worked with me to get by far the best rate, by about $100 a month, pay off a HELOC and some cash out. If you have the time to wait could be worth it.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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