NMLS# 1124061

Lower

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

Ratings & Reviews
8873 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Very smooth, easy experience

Austin made the refinancing process easy and simple. He offered several options that might best allow us to reach our refinancing goals and then followed up meticulously to ensure a quick, problem free close. He kept us up to date which each step of the process.
I would highly recommend Austin as your next loan officer if you are buying or refinancing a home.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Extremely responsive and superb customer service!

I had a wonderful experience with Tim Vanderhoof. He answered all of my questions in detail and ensured that I understood everything. He was super responsive. Towards the end of the closing process, I got very busy at work and with personal life, but Tim was very patient and sent me text messages and emails to communicate with me so I wouldn't miss the deadline. I highly recommend him. I couldn’t be happier with my experience with Tim! Thank you for being such an amazing advisor, for being fast and efficient, and most of all for making this process easy breezy!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great great experience

John young was our loan officer and he did a fantastic job with our refinancing. We highly recommend John Thanks again.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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Lower

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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