NMLS# 1124061

Lower

Lender Summary

We make lower happen—Lower fees. Lower rates. Lower interest. Lower payments. Lower hassle. So our borrowers get a better mortgage experience, for less. With Lower.

What they're saying

Ratings & Reviews
8873 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Personable and Dedicated Experience

The overall home buying process can be quite hectic, from finding the right place to being able to obtain the best rate on a loan. Throughout the entire process, my experience with Lower proved to be superb. While initially looking for rates, I was able to connect with Nathanael Jones whose empathy and patience throughout the process were valued.
Throughout the process, a buyer is always trying to find the best rate and get questions answered. It is during this time Nathaneal's empathy for the buyer shined through. He did not come across as aggressive or forceful when I was trying to obtain initial information and his willingness to make himself available to answer my questions outside of business hours was paramount.
I was able to reach out to him via text, phone call, email, and even Zoom depending on the situation. From being able to show me various rate options to even walking me through some of the forms I truly had a great experience with this company and would recommend you ask for Nathanael Jones when looking for a deal.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Clarissa Smith was great to work with

Although I did not end up refinancing, Clarissa was professional and really tried to get me an option that worked.

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Excellent

Patrick was great and very informative through out the whole process. He explained everything very well and made it easy to understand. He always responded promptly to my phone calls and emails. I would highly recommend doing business with him. Patrick is a great asset to the company.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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Lower

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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