Morty, Inc.

Smooth process all the way

I was hesitant to go with an online company, but I can truly say that I will go with Morty for any future home financing. A special thanks to Rebekah and Ebony, both have been available every step of the way and made sure all questions and concerns were immediately addressed. Their expertise and reassurance took off a big portion of stress and anxiety during the process.

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Excellent Communication and Great Service

The Morty team members I worked with were quick to find solutions and quick to respond to emails, regardless of the day of the week. I enjoyed how easy they made every step of the way. The website is very easy to use and not clunky like other sites can be. Definitely recommend!

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Excellent customer service

The entire process was easy to use. Customer service was excellent with a quick response time. I would use for my other loan needs.

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Responsive, ethical & trustworthy!

I received several solicitation calls via my Lending Tree inquiry, and I picked Phillip Estevez AND Morty, Inc. because Phillip was patient and detailed in responding to my questions, and he was able to offer the best rate way ahead of the typical timeframe so I could lock down my rate when it was still fantastically low. Once I committed to Morty, Inc., I realized their follow-up process & procedures were efficient and there was someone (Tim Martinez) assigned to take care of any post-sales questions I may have. Tim was quick to respond or had the courtesy to give me the heads-up if response is delayed. At closing, I found an error was made by the mortgage co. on the % and years financed that I didn't catch during the review prior to final closing documents. I thought I was stuck with the error that was disadvantageous to me, but Phillip honored what we had agreed on, pulled up the documentation, and expediently rectified the issue with the mortgage co. What a huge sense of relief it was! Because of his ethics & commitment to customer care, he and Morty, Inc. not only earned my business but also my trust to highly recommend him and Morty, Inc.

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Good rate and easy closing

Mike was very helpful with our application, locking in a rate, and writing preapproval letters. We closed in under a month and it was very easy! It was clear what we needed to upload, when, and where. We had two borrowers and the online system was straightforward to work with even with two borrowers. The rate was excellent for the time we were looking, and the closing costs were very low. It almost felt too easy! I would definitely recommend Morty to family/friends.

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Fast & Efficient

Thank you Vivek & Ebony for fast and efficient processing.
could not have closed on time without your help and co-ordination !!!

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Great overall experience.

As a first time home-buyer with a lot of questions, Morty made the process seem as smooth and painless as possible. The online portal was incredibly helpful and easy to understand. It was clear exactly what they needed from me to keep things moving forward. The associates I worked with were exceptional -- quick to reach out if something required my attention and they responded to my questions in a timely manner. I would highly recommend Morty in the future.

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