NMLS# 1025894

Mutual of Omaha Mortgage

Lender Summary

The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. 

And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. 

What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. 

We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.

What they're saying

Ratings & Reviews
805 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

It was good experience

It was easy <br />And fast and also a good experience <br />Yeah I want to check for credit card and available loan

  • LendingTree Customer:

    Yes
  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

They will ding your credit without telling you!!

Agent Brittany Sandlan #1835*** acted like she was doing a soft pull of my credit but did a hard pull which appeared on my credit report. There was no reason to do a hard pull because I was just asking about HELOC options which she said she would look into. She comes back after hitting me and my wife's credit scores to pitch a financial product I wasn't interested in because Mutual isn't offering HELOCs right now.<br />If you knew that Brittany, why did you run my credit and then pitch me a cash out refi? <br />Shady business practice.

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Ran my credit without permission

I checked on LT to see my options. A lady from Mutual of Omaha calls and asked what was I looking to do concerning my refinancing. She then goes into telling me how much I owe on my home and other information I didn’t disclose. I ask if she ran my credit she tells me yes, she had to to see what she could offer. I was not asked or gave permission to run my credit. I had already said I did not want to receive text messages prior to her calling. I do plan on filing a formal complaint, however since Lending Tree provided them with my information I wanted consumers to beware.

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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Mutual of Omaha Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Mutual of Omaha Mortgage

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