NMLS# 1025894

Mutual of Omaha Mortgage

Lender Summary

The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. 

And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. 

What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. 

We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.

What they're saying

Ratings & Reviews
407 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

Home Equity Loan

I wish I could say the process was quick and easy, and that it was a dream. That wasn't the case, to be honest. However, the complexities were related to a separate property from that on which the loan was being secured, and Mr. Givens was extremely helpful in navigating the issues and helping me provide the information that was needed. In the end, with his help, we were able to resolve the issues and get the loan we were looking for. We greatly appreciate all the assistance and the supportive attitude that Mr. Givens provided! We couldn't have done it without him.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Overall it was a good experience and the representative was courteous, professional, and very responsive to our requests for information or clarification of instructions.

The process was pretty smooth although we did have one concern at our closing with the notary.
Unfortunately we were given the wrong title company to send our closing costs to. This required us to go back to our bank, return the closing cost certified check we had already obtained and were going to give to the notary. She indicated it was the wrong title company according to what her information indicated. We called the representative right away and he confirmed that he had mistakenly provided the wrong title company and quickly provided us the correct title company to send the closing costs to. We obtained a new certified check and mailed it to the title company.
Other than this issue our rating would have been 5 stars, and we do highly recommend this representative and in fact did recommend him to family members who then contacted him and are moving forwards with their own refinance. We wish him the best and predict he will be extremely successful. He is a keeper in our opinion.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Close call!

We closed just in the nick of time with an impatient seller. The only negative on my end was multiple underwriters each asking for different documents almost two weeks after our requested close date. We had many unique circumstances and I probably did not make things much easier but we pulled through. Despite a lot of anxiety and a couple of near missed BBMC worked diligently to get us what we needed to close the deal.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

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Mutual of Omaha Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Mutual of Omaha Mortgage

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