NMLS# 2119

Nationstar Mortgage LLC

Lender Summary

Nationstar Mortgage, headquartered outside Dallas, Texas, is one of the nation's leading mortgage lenders offering conforming, government insured or guaranteed mortgage products, Jumbo and Fannie Mae products directly to consumers. Since it's inception in 1997, Nationstar Mortgage has experienced success by providing exceptional customer service and a wide range of competitive mortgage products.

 We are a national mortgage lender and servicer and have helped over 250,000 consumers obtain a mortgage since 1997. We dedicate ourselves to providing outstanding customer service, which is why 94%* of our new customers would recommend us to family and friends. Nationstar has an excellent rating with the Better Business Bureau! Contact us today and find out what makes Nationstar Mortgage so special. 


* Customer satisfaction rating is based on ongoing Service Quality surveys of existing customers conducted by an independent third party.

What they're saying

Ratings & Reviews
122 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Very good experience.

Jason was an extreme pleasure to work with. He was very attentive, answering my phone calls and emails very quickly. Knowledgeable, professional and very courteous. He is definately an asset to Mr. Cooper.

  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Stay away - random fees during payoff

Stay away — MrCooper/Nationstar charge random fees during payoff — they charged me 4 different fees adding up to $100 when I tried to refinance with another lender. $40 of these fees are not even on their published fee schedule. Absolute trash customer service - no willingness to resolve a customer issue. Save yourself grief and stay away.

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great Experience

Extremely easy process and very knowledgeable and considerate Loan Officer. I highly recommend Reneil to anyone looking to refinance their loan!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Nationstar Mortgage LLC

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