NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
6093 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

AMAZING experience!

NBKC financed our first mortgage for our first home almost 10 years ago. Our first experience was with Ryan Ament at that time, and was beyond words. He was super professional, kind, knowledgeable, and we closed in less than 3 weeks. So when we needed to refinance for some home improvements, NBKC was our first choice. I emailed Ryan, and to my pleasant surprise, he was still with the company. He emailed me back almost immediately and I was ecstatic. Words can not express how easy Ryan Ament made this refinance process for us. He communicated with us about any concerns we had, and we received the exact same service as before: Professional, kind, encouraging, up front, thorough, diligent, super responsive, no hidden agenda, and was ALWAYS on top of everything! We closed, again, in about 3 weeks. We would absolutely use NBKC again, and we would definitely recommend Ryan Ament and using them for any future needs!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great loan officer for travel nurses or busy people!

If you need someone who understands the concept of Travel Nurse pay, and can accommodate communicating with you even if you work a crazy schedule, Robert is your guy. I went through the process of applying for a mortgage while working both days and nights different days of the week. Robert was great at communicating with me via text, email, and phone call when necessary which made it so much easier on me. The systems that they use to verify income and other details made it extremely easy and fast. Robert kept me informed every step of the way, and communicated with my realtor on my behalf. Everything went so smoothly, and we were even able to close early on our house thanks to all of the hard work of Robert!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Easy peasy!

The entire process with Mr. Biehl was quick and easy! One of the reasons I chose to work with him was the ease of communication such as being able to text. He was responsive to questions and timely in gathering information and scenarios for me that made sense. Highly recommend!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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