NBKC Bank

4.8 of 5starsRead Reviews
Recommended 99%

4.8 of 5starsRead Reviews
Recommended 99%

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

6032 Reviews Ratings & Reviews

(4.8 of 5) 6032 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(5214)
4 Star

(543)
3 Star

(134)
2 Star

(79)
1 Star

(62)

Show:
Reviews For:
By:

(5 of 5)

Recommended

Nothing but the best!

Working with Ryan made the process go very smooth, and he was always going above and beyond to help. I would highly recommend him!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Ryan Vick

(5 of 5)

Recommended

EXCELLENT EXPERIENCE

Brady is so professional and gives you answers to all your questions in a timely manner. I would highly recommend Brady Jones to all my family & friends

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Brady Miles Jones

(4 of 5)

Recommended

Good to work with.

CJ was good to work with. There were a few times where he made promises that did not pan out and caused a lot of chaos in an already chaotic time. We thought we were all set with him at least 5 times and each of these fell through, when we were told that everything was all set.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Christopher Joseph Sears

(5 of 5)

Recommended

Easiest, most stress free closing we've ever done.

In all the houses we've bought, this was the easiest and most stress free experience we've had. Jeff is very professional and the communication was excellent. If we ever buy property in the future, we'll be calling Jeff first.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
JEFF PALMER

(5 of 5)

Recommended

Exceptional Experience!!

David is one of the best loan officers I have ever worked with. He is very knowledgeable and communicates clearly throughout the entire process. I have never worked with someone that takes customer service as seriously as David does. I have used David multiple times in my dealings and will continue if ever needed. I strongly urge you to give David a call as he and NBKC provide some of the best service I have ever experienced. Thank you David!!

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
David Mitchell Burroughs

(5 of 5)

Recommended

Great experience

The entire process was very easy, Joe went above and beyond my expectations as my loan officer. I would recommend Joe for your mortgage needs.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Joe Zucht

(5 of 5)

Recommended

Aaron was great to work with

Everything went very smoothly. We closed on time and there were no surprises. I would highly recommend Aaron.

Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Aaron Terhune

(5 of 5)

Recommended

Great Service

Dallas was extremely helpful with us getting our refi complete. We had to navigate through some issues but he never gave up on it. Thank you for all your help. I would HIGHLY recommend him.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Dallas Wayne Olmsted

(5 of 5)

Recommended

Dave Is Professional, Thorough, Knowledgeable, and Honest throughout the process!!

We have worked with Dave for two loans within 4 years, each of which had unique situations. His insightful knowledge and honesty helped us work through options to qualify for a new VA loan as we transitioned out of the military and had only received one paycheck in our new job and location. In years following, when it came time to take advantage of lower rates to refinance he was the first one we called despite the numerous offers we received weekly. He, and the NBKC team, have also been great to work with as we navigated through some obstacles during the Chinese Coronavirus pandemic which affected our income due to other sources closing down. Dave's integrity and his effort to find the best available option, combined with NBKC's ability to work with us during a difficult time, are the reasons why we will recommend Dave and the NBKC team to our friends and family for their mortgage needs for years to come.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
David Devine

(5 of 5)

Recommended

Amy was FANTASTIC..!

Amy walked us through all steps professionally and a great personal attitude. I feel like I made a friend. She was constantly working on our behalf and we couldn’t be happier with her help..!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Ami Renea Buccero

Loan officer directory

Cheryl KrollKansas City, MO

Matthew HeringKansas City, MO

Keith AndrewKansas City, MO

Joe ZuchtKansas City, MO

David VaughanKansas City, MO

Beau LangdonKansas City, MO

Kevin KluckKansas City, MO

Chad BarnesKansas City, MO

Andy AdkinsKansas City, MO

David BurroughsKansas City, MO

Margaret NguyenKansas City, MO

JEFF PALMERKansas City, MO

View All Loan Officers

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NBKC Bank

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