NBKC Bank

4.8 of 5starsRead Reviews
Recommended 99%

4.8 of 5starsRead Reviews
Recommended 99%

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

5765 Reviews Ratings & Reviews

(4.8 of 5) 5765 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(4949)
4 Star

(542)
3 Star

(134)
2 Star

(79)
1 Star

(61)

Show:
Reviews For:
By:

(5 of 5)

Recommended

Ami was fantastic

I wanted to refinance my home mortgage through the Costco Club "cos**********.com" and upon inquiry NBKC gave a very attractive package and I worked with Ms. Buccero for getting my home refinanced. Overall, she did a splendid job (all online-based) for us, answered all our questions very promptly as a result now we are refinanced with a very attractive interest rate! Thank you, Ami, Costco, and NBKC.

Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Ami Renea Buccero

(5 of 5)

Recommended

Awesome experience in mortgage process.

This is the second time I worked with Ami after I refinanced my previous home with NBKC and secured a mortgage for my current house. Ami was always quick to respond to my queries as well as put me at ease in any situation. the whole process was smooth and I would recommend Ami to anyone who is looking to finance or refinance their mortgage. Thanks again.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Ami Renea Buccero

(5 of 5)

Recommended

Thank you so much...!

Would recommend Matt Johnson to anyone. He exceeded all of my expectations. Thank you Matt. Appreciate your efforts in a big way...!!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Matt Johnson

(5 of 5)

Recommended

I Would Never Choose Anyone Esle

Andy was always available, responded practically instantly, and really knows his stuff. He is genuine, kind, and knowledgeable. He really does love his job, and it shows. What had the potential to be one of the most stressful events in life was actually pleasant and exciting. Thank you, Andy!!

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Andy L Adkins

(5 of 5)

Recommended

So easy to work with!

Ami was so easy to work with. She was quick to respond to my questions and communicated clearly with me as to what was needed. She was thoroughly professional and courteous and made the whole refinance a breeze. I would totally recommend her and would definitely use her again if I have to do any refi's in the future.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Ami Renea Buccero

(5 of 5)

Recommended

Helpful and Easy

The entire loan process was super easy with Mark. He and his team were informative, well informed, and responsive.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Mark Quinn

(5 of 5)

Recommended

Followed-up when I had questions

I was a first-time homebuyer and Mark was always willing to follow-up when I had questions. He took my calls when he was on vacation because I was worried about a deadline. He worked with me so I could get the rate I wanted for the closing date I wanted. He was responsive by phone, text, and email. He stayed with me as the point person from start to finish. I was happy with the experience.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Mark Quinn

(5 of 5)

Recommended

Fast and easy

We live in a state that requires abstracting in a military town that is notoriously slow in processes.
The lender portion was very fast and efficient. This was by far the easiest part of the purchase process and went rather smooth. Matt was very responsive to all questions and provided great service. VA Loan rates were impressive, no other company could beat their rates. Document upload site was simple and painless. I have moved multiple times and will recommend him to others I have worked with previously. Top notch and honest.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Matthew F Hering

(5 of 5)

Recommended

Awesome and professional to work with Greg!

The whole process was amazingly smooth. Greg and the nbkc team took care of everything and are very professional. I cannot recommend them highly enough. This is the third time I have worked with Greg and nbkc to refinance a mortgage and the experience is second to none!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Greg Ramirez

(5 of 5)

Recommended

Who knew Refinancing could be so smooth!

I was in the process of reviewing Refi Options/Rates with a few banks for doing some home updates with equity when a friend of mine told me about Shawn and the great experience he had with his refinance.... I reached out to Shawn and he immediately responded and quickly provided a quote that was much better than the bank options. Just as important as getting a great rate was the fantastic customer service support & timely updates from Shawn every step of the way! His attention to details and easy way to communicate/answer questions helped us feel comfortable throughout our loan closing. I HIGHLY Recommend Shawn Duncan and will use him again if needed? Ken B.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Shawn Duncan

Loan officer directory

Cheryl KrollKansas City, MO

Matthew HeringKansas City, MO

Keith AndrewKansas City, MO

Joe ZuchtKansas City, MO

Jason StuberKansas City, MO

David VaughanKansas City, MO

Paige MurphyKansas City, MO

Rhett BouviaKansas City, MO

Trenton GreenKansas City, MO

Mark QuinnKansas City, MO

Lori LarsonKansas City, MO

Brandon GreenKansas City, MO

View All Loan Officers

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NBKC Bank

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