With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within.
Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.
This is our third refi with Lori Larson's help and the smoothest one yet! It went so smoothly and quickly, that I hardly paid attention and it was done. I just can't say enough good things about Lori! She is never condescending, which I am always afraid of when it comes to refinancing our mortgage. In fact, she is always encouraging, yet factual and prompt leading you through every step. She will definitely be our go-to person for mortgage needs in the future! I highly, highly recommend her!!!
Andy Adkins NBKC is the best, answered all of our questions and worked with us to get the loan that fits our needs. Very professional and knowledgeable. At times when my work schedule and location did not allow me respond timely, he was always patient and cordial when I would respond. He took the worry out of doing these financial processes online. Thanks Andy Jim & Maria G
Working with Paige was a great experience! I chose NBKC as much for Paige as for their great rates. As a first time home buyer I naturally had lots of questions about the process. She was always ready to help me understand and be sure to know what my options were. Paige doesn't just respond with pat answers, she converses with you. Working with Paige was almost like working with a friend. I knew I could trust her.
Finding a great loan officer can be a challenge. Fortunately, I was referred to Wes after searching for a few weeks. From start to finish, Wes clearly communicated the process and was available anytime to answer any questions I had. As we were approaching the close date, Wes even helped me double check everything. As we went through our review, we noticed a mistake which stemmed from my own agent not performing the appropriate tasks. In fact, if it wasn't for Wes, we would have had to delay our close date. If you can imagine all the services, utilities, movers, etc., that we had planned for that very day, it could have been disastrous. On top of this level of customer service, Wes also had the best rates! My wife and I have already decided that next time we buy a home, we are going to speak with Wes first. Thanks again for ensuring a smooth process.
After receiving recommendations from multiple family members, I knew from the start I was in good hands. Chad helped us every step of the way and answered every single question as if we were his sole client. He was personable, always had a moment when needed, and knowledgeable about every part of the home buying process. I would absolutely recommend Mr. Barnes to anyone looking for a successful closing. With our house, he has now processed loans for my entire family!
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NBKC Bank
Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.
LendingTree Certification:
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
LendingTree Certification:
Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Loan Officer Certifications:
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.
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