NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
5813 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Home re-fi

Mike Talkington, my rep, was great. He was receptive, extremely polite, and very knowledgeable. Mike was great at follow up and calming me down when I got anxious! I appreciated everything he did.

  • LendingTree Customer:

    Yes

Such a great job

After we had a horrible experience with a lender in our home town, we came to Lending Tree and were matched with NBKC. I had such a wonderful experience working with them. Justin did an awsome job letting us know what was going on with our loan and responded very quickly to anything that we needed. It was closed quickly and we felt like we were his only customers. I would advise anybody looking for a home loan to contact them.

  • LendingTree Customer:

    Yes

Great re-fi experience

My loan officer was Mike Limback who really helped us a lot along the whole way of the re-fi process. Not only did he give the best rate out there, and explained in detail the pros and cons of the choices but also helped me decide the type of loan to go for. The re-fi process itself went smoothly. Within a week from the time I locked my rate I signed the re-fi papers and moved to the new loan.

  • LendingTree Customer:

    Yes

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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