NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
5808 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Awesome and professional to work with Greg!

The whole process was amazingly smooth. Greg and the nbkc team took care of everything and are very professional. I cannot recommend them highly enough. This is the third time I have worked with Greg and nbkc to refinance a mortgage and the experience is second to none!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Who knew Refinancing could be so smooth!

I was in the process of reviewing Refi Options/Rates with a few banks for doing some home updates with equity when a friend of mine told me about Shawn and the great experience he had with his refinance.... I reached out to Shawn and he immediately responded and quickly provided a quote that was much better than the bank options. Just as important as getting a great rate was the fantastic customer service support & timely updates from Shawn every step of the way! His attention to details and easy way to communicate/answer questions helped us feel comfortable throughout our loan closing. I HIGHLY Recommend Shawn Duncan and will use him again if needed? Ken B.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Lori is the best!

This is our third refi with Lori Larson's help and the smoothest one yet! It went so smoothly and quickly, that I hardly paid attention and it was done. I just can't say enough good things about Lori! She is never condescending, which I am always afraid of when it comes to refinancing our mortgage. In fact, she is always encouraging, yet factual and prompt leading you through every step. She will definitely be our go-to person for mortgage needs in the future! I highly, highly recommend her!!!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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