NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
6131 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

Good Company, Trustworthy, Quick but title company was poor.

Very upfront, did a cash out VA refinance. Silk Title company had a great notary, unfortunately, it took 18 days for 2 of the 3 accounts to be paid off. 1 is still not paid off as of this review. Instead of paying them directly as I was told would happen after providing all the account payoff information, including addresses, they sent the checks to me. I had to overnight them with my funds and payoffs were 2 weeks later which cost me more money on accrued interest. Very disappointing as NBKC has been stellar previously but I know this is not thier doing.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Good to work with.

CJ was good to work with. There were a few times where he made promises that did not pan out and caused a lot of chaos in an already chaotic time. We thought we were all set with him at least 5 times and each of these fell through, when we were told that everything was all set.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Happy Overall

The entire experience was mostly on the positive side. Brad was the bright spot, he really followed thru with my concerns.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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