NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
5765 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 5 star reviews | Show all reviews

Andy made it easy!

I started out refinancing a 30 year loan to 20, then refinanced to 15 years while lowering my rate to 2.25% and reducing my monthly outlay plus knocking four years off my loan. It almost seems like it was at a snap of your fingers. You have truly made a difference in my life! Thank you for your help. Easy peesy!!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Go with Beau!

I wanted to take a moment to express my appreciation for Beau Langdon. Beau did an exceptional job at guiding me through the loan process. He made me feel confident and fully supported while I applied for my first mortgage.
I originally found NBKC through Google and Nerd Wallet. When I read the online reviews, I knew that NBKC would be a top contender for my VA loan. When I was nearly ready to apply, I went through the beginnings of the loan application to identify the documents and information needed. I didn’t submit the application and planned to return to it when I had all of the required information. Within fifteen minutes of closing out of my browser, I received a text message, an email, and a phone call from Beau thanking me for considering NBKC and to contact him with any questions. I returned his email with, “wow, you guys are fast” and explained that I would be ready to complete the application within a few days time, along with what I was hoping to achieve, and the timeframe that I wanted to close. He restated that he would be able to answer any questions and was looking forward to working with me. My first impression with NBKC and Beau was that of complete comfort and trust.
I’m a first time home buyer, I only know so much, and one can only do so much googling! Not all information about lending, especially VA loans, is available online. Throughout the entire process, Beau took the time to answer my questions. He regularly checked-in and provided me with real-time updates. On several occasions, I recall sending Beau emails on a weekend or at an odd time. Within the hour, I had a response to my question and an acknowledgment to my email submissions. He also was a huge advocate for me when it came to misinformation communicated to me by my realtor. He reached out to the seller’s realtor when my own was slacking in his duties. My realtor was hired to take me through the buying process, but it was Beau who not only identified my realtor’s errors, but also explained concepts, terms, and processes that were part of my realtor’s responsibilities.
The mortgage process is stressful enough, however, Beau made it as smooth and painless as possible. I could literally provide at least ten more examples of how Beau impressed me with his exceptional customer service skills, but it would be shorter to just say that he has a customer for life, and I will refer anyone looking to start the mortgage process to Beau. I cannot say enough wonderful things about him and I could not have asked for a better Loan Originator. You have a one-of-a-kind person on your team.
-One Very Happy Customer,
Amber

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Top Notch Service and the Best Rates!

We have completed two refinances with Chad. Both times, we closed early due to the efficiency of Chad and his team. Chad always responds quickly and concisely. The whole process was smooth and there were no surprises along the way. We recommend Chad to all of our neighbors and friends! We will continue to work with Chad on all future refinances and home purchases!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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