NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
6046 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Great Experience!

Wes, was simply amazing. We appreciated his timeliness when communicating and down to earth approach without gimmicks.
We let him know up front our expectations and he far exceeded them. It's because of him and the underwriting team we even closed on this home. The sellers were beyond reasonable and we almost walked away due to poor agent communication and questionable ethics from their side. Regardless, it doesn't take away from the outstanding support we received from Wes and the team.
Thank you!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Outstanding Loan Officer

“I’d like to offer my sincere gratitude, appreciation and thanks to Mrs. Ami Buccero, Mortgage Loan Officer at NBKC Bank. I had been researching for quite some time to find a bank that was customer oriented and the right fit for my mortgage refinance needs. I got an email one day from Mil*****.com and NBKC Bank was listed with many others. I started researching NBKC Bank and found that they were highly rated; especially among Veterans. I was truly pressed to find any negative reviews from anyone. I sent an inquiry and was connected with Ami. We reached out to Ami in early December 2021. I informed her that I was a Veteran and that I wanted to lower my interest rate with a fixed rate in comparison to my current mortgage. I gave Ami as much information as she needed to start the process. Ami advised me to complete the online application and we would go from there. I am very detailed oriented and communication for me is very important. Ami was never lacking in this department. She was very engaging, easy to talk to, understood my needs and requirements and she communicated with us constantly. She was very thorough in advising us in the different programs offered by NBKC Bank and was very thorough in advising us of what documentation to provide. If I ever had any question I would email or call Ami and she was very quick to respond and provide the answers needed. She was with us from the initial application to closing and also offered to us that if we had any additional questions even after closing to not hesitate to reach out to her. This is unmatched professionalism, dedication and exceptional customer service. We are truly grateful that we had the opportunity to work with Ami and I would not hesitate for one moment with recommending her to anyone (family, neighbors, friends or strangers) who are looking for a great Mortgage Loan Officer. She is a true asset to NBKC Bank!”

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Excellent experience AGAIN!

Adam makes the mortgage process so easy and he's so knowledgeable and helpful! Always a pleasure, he has helped my husband and I on multiple mortgage transactions. We always come back to him!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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