NMLS# 409631

NBKC Bank

Lender Summary 

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
5820 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

Really great experience

David was absolutely a pleasure to work with he is so helpful, he explained everything very well and was very prompt when getting info for me

(5 of 5)
Recommended

Easiest Refinance Ever

This is the second time we’ve refinanced a house with Cheryl. Both times have gone super smooth. This last time we started the process several weeks after our neighbors reached out to a different lender and closed before them. I would highly recommend Cheryl and NBKC.

  • Closed with Lender:

    Yes

  • Loan Type:

    Refinance

  • Review Type:

    Loan Officer Review

  • Loan Officer:

    Cheryl Kroll
(5 of 5)
Recommended

Overall great experience

This process was extremely easy with this company. I highly recommend. My previous refinance with another company was very long and aggravating. This was very quick and stress free.

  • Closed with Lender:

    Yes

  • Loan Type:

    Refinance

  • Review Type:

    Lender Review

Loan officer directory

Cheryl Kroll

Cheryl KrollKansas City, MO

 Matthew Hering

Matthew HeringKansas City, MO

 Keith Andrew

Keith AndrewKansas City, MO

 Joe Zucht

Joe ZuchtKansas City, MO

 Jason Stuber

Jason StuberKansas City, MO

 David Vaughan

David VaughanKansas City, MO

 Paige Murphy

Paige MurphyKansas City, MO

 Trenton Green

Trenton GreenKansas City, MO

 David Burroughs

David BurroughsKansas City, MO

 David Parker

David ParkerKansas City, MO

 Brandon Green

Brandon GreenKansas City, MO

 Beau Langdon

Beau LangdonKansas City, MO
View All Loan Officers
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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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