NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
6053 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Awesome Experience

I worked with Biff Bryan, he was excellent. He kept me informed about all the information that was needed and even worked with me to get some of the information from their sources. He was honest and upfront about all the fees, rates and anything having to do with dollars and cents. When I felt a little frustrated or overwhelmed, he helped calm me down and focus on the issues at hand. I would highly recommend working with him for any future home loans.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Awesome service!

We were recommended NBKC Bank through a friend familiar with VA loans and it was one of the best recommendations we have received in the home-buying process! Our loan officer was extremely friendly and very thorough. She spent time answering my questions over the phone and through email. I had some issues with their electronic document review service (they are currently in the process of switching platforms) and she made sure I had a pdf copy to review in case I had issues with access.

We live in a different state than NBKC and closed on a for sale by owner property. Our officer was fantastic at answering any and all questions we had about the process, one that would have normally involved real estate agents. I would absolutely recommend NBKC, especially for those looking to use VA funding.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

THE BEST LOAN OFFICER!!!!!

Myra was exceptionally awesome to work with on my recent home purchase. From the first phone call, I knew I was working with a professional, thorough, and knowledgeable loan officer.

Communication was perfect. All questions were answered quickly with accurate information that allowed our loan to be approved very quickly.

Thanks Myra!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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