NMLS# 409631

NBKC Bank

Lender Summary

With nbkc as your mortgage lender, you’ll have one point of contact guiding you all the way. We offer purchase, refinance and VA loans nationwide—in fact, we’re a Top 25 VA lender by purchase volume (and we’re pretty proud of it). We’re upfront about costs – no sneaky fees. You’ll be hard-pressed finding another lender with rates as consistently low as ours, or with the 16-year average tenure our loan officers have. We rely heavily on customer referrals in lieu of spending millions on advertising – with lower costs, we can offer better rates. We want your repeat business, and you feeling you had white-glove service throughout the entire process. It’s why we’ve earned such extraordinary customer reviews, and why we made glassdoor’s Best Places to Work nationwide in 2019 – it starts from within. 

Be sure to check out our reviews online to see for yourself what sets nbkc apart from other lenders.

What they're saying

Ratings & Reviews
6046 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

We love this bank!

Brett Shanake with NB of KC was absolutly wonderful. We had a terrible experience with Green Bank in JohnsonCity, TN and went to lender tree at the last minute to see if we could get better service. Brett called within minutes of logging of the computer, he personally spoke with his underwriter and was able to meet our contract deadline. Brett had our loan closed in only 3 weeks and we were able to move in in time for our renters to move into our house. We are forever grateful for his quick service and wonderful attitude. No matter how many times a day I called, he anwered and returned my calls. NB of KC has a true asset with Brett Shnake. I would suggest this bank to anybody doing a mortgage, especially a VA loan. Thanks again!!

  • LendingTree Customer:

    Yes

National Bank of Kansas City

Kelsey Collins was great to work with. Extremely responsive and helpful. Rates were very good compared to others I obtained. Fees were about average. Have already given her info to others and wouldn't hesitate to use this service again.

  • LendingTree Customer:

    Yes

MORTGAGE APPLICATION

Jason Von Moss of National Bank of Kansas helped me through a rush mortgage applciation. He proved to be knowledgeable about his trade, efficent, reliable and timely. The process took no more time than it should, and everything Jason promised came to pass.

I could not recommend anyone more highly, than Jason Von Moss, of the National Bank of Kansas.

Ljm, CPA

  • LendingTree Customer:

    Yes

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NBKC Bank

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

NBKC Bank

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