NMLS# 260264

Pacific Beneficial Mortgage Company

Lender Summary

Pacific Beneficial is a wholesale mortgage brokerage specializing in residential mortgage origination. Our knowledgeable staff will listen to your short and long term goals and help you find the best loan program and pricing option to accomplish your goals. Whether you are purchasing your first home or refinancing your existing home we will guide you through the process. Our mission is to ensure that the most important transaction in your life is as stress free and smooth as possible.

What they're saying

Ratings & Reviews
799 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Poor
  • Customer Service
    Poor

Review Breakdown

Customer Service Retro

In a day and age where customer service is usually poor at best, Roger reminded me of the past when it was commonplace to get good professional service! Excellent service, prompt return of calls, texts, and emails! Knowledgeable about rates and loan details, courteous and friendly! Roger was a pleasure to work with! Roger is an exceptional person and I hope he gets the credit he deserves! There is no doubt I will reach out to him in the future if needed!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

It's good working with Shawn

We have previously worked with Shawn. He is most helpful making the process a stress less experience. And that's why we are repeat clients. Highly recommend him.

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  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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Solid experience

Shawn was straight forward, transparent and responsive. Process unfolded as advertised no unreasonable surprises. Completely satisfied with the process.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Certified loan officers from this lender

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Pacific Beneficial Mortgage Company

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Pacific Beneficial Mortgage Company

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