NMLS# 260264

Pacific Beneficial Mortgage Company

Lender Summary

Pacific Beneficial is a wholesale mortgage brokerage specializing in residential mortgage origination. Our knowledgeable staff will listen to your short and long term goals and help you find the best loan program and pricing option to accomplish your goals. Whether you are purchasing your first home or refinancing your existing home we will guide you through the process. Our mission is to ensure that the most important transaction in your life is as stress free and smooth as possible.

What they're saying

Ratings & Reviews
793 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Excellence customer service

My experience Shawn Buker was outstanding. He handled my loan and made the entire process stress free and smooth. From the first phone call with Shawn until the loan signing only took 17 days.

I highly recommend Shawn to anyone needing home loans. He is professional and works diligently to get the job done.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Great customer service and terms

Alex Jocovic was first rate when it came to getting us great terms and for his customer service overall. Always friendly, well-informed, and up-front on costs and terms from the beginning. Our loan was a cash out/refi which made it a little different then a typical mortgage. He made sure I understood these differences. He anticipated many of my questions and informed me on the bottlenecks we might hit. Alex worked to clear them so we closed quickly, which was a goal I stated up front. He was responsive to all my questions. All in all, a very positive customer service experience with an excellent outcome!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review

Great customer service and terms

My experience with Pacific Beneficial Mortgage was first rate. Our agent Alex Jocovic was friendly, informed, and up-front on costs and terms from the beginning. Our loan was a cash out/refi which made it a little different then a typical mortgage. He made sure I understood these differences. He anticipated many of my questions and informed me on the bottlenecks we might hit. Alex worked to clear them so we closed quickly, which was a goal I stated up front. He was responsive to all my questions. All in all, a very positive customer service experience with an excellent outcome!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Certified loan officers from this lender

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Pacific Beneficial Mortgage Company

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Pacific Beneficial Mortgage Company

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