NMLS# 348852

Patriot Bank Mortgage

Lender Summary

Customer Service is more than just a marketing phrase at Patriot Bank Mortgage. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded Patriot Bank Mortgage the following:

Top Close Rate Purchase Lender, 2002, 2003, 2004 and 2005.
Customer Service Excellence, 2003.
Top Closed Units Purchase Prime Lender, 2006.
Outstanding Long Form Partner Purchase, 2007 and 2008.
Patriot Bank Mortgage has also received the Better Business Bureau's Award for Excellence in 2005,2006,2009,2010 and 2012 and its Pinnacle Award in 2008 and 2011. 
Our proven high level of service and "first place" competitiveness results in satisfied clients across the country.
We look forward to serving you!

What they're saying

Ratings & Reviews
2105 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Lousy would not recommend to my worst enemy

They had continual and non stop requests for paperwork. They has to opportunities to close and could not get all paperwork completed on time. The Seller of the property refused to work with them anymore due to the non stop paperwork and lousy follow through.

Although we did close your loan on time, it did not fund for 2 days. Had we received the loan application supporting documents earlier in the process we could have had more time to deal with the problems we experienced at closing with our title company. However, I will agree that this was not our finest performance.
  • LendingTree Customer:

    Yes

Great service and exceptional communication

This was for the purchase of my first small town home and so everything was new to me. Dan was excellent in helping make things easy to understand and helped move the process along in a short turn around time. The rates that I was given were great and the terms were excellent as well. Unfortunately, I had difficulties that I should not have had had with my realtor and that could have been the end of my home purchase but Patriot Bank came through and made the closing happen despite zero help from the seller and buyer agent (my agent). It was great to know that Dan was on my side during the whole process, especially because I was left on my own because of the lack of help from my own realtor with issues that came up during the closing period. I completely recommend working with Patriot Bank and am very happy that Dan was helped me through the process.

  • LendingTree Customer:

    Yes

Great experience

I had the pleasure/privilege of working with Dan Gray (Patriot Bank)from start to finish on my mortgage process. Dan was extremely helpful, courteous, and empathetic. He was also very responsive and got back to me almost immediately when I had questions. . I really felt like he went above and beyond . Thank you Dan, a true pleasure to work with you.

  • LendingTree Customer:

    Yes
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Patriot Bank Mortgage

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