Customer Service is more than just a marketing phrase at Patriot Bank Mortgage. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded Patriot Bank Mortgage the following: Top Close Rate Purchase Lender, 2002, 2003, 2004 and 2005. Customer Service Excellence, 2003. Top Closed Units Purchase Prime Lender, 2006. Outstanding Long Form Partner Purchase, 2007 and 2008. Patriot Bank Mortgage has also received the Better Business Bureau's Award for Excellence in 2005,2006,2009,2010 and 2012 and its Pinnacle Award in 2008 and 2011. Our proven high level of service and "first place" competitiveness results in satisfied clients across the country. We look forward to serving you!
Glen Parrott is a great rep.
Great to work with
I shopped several lenders and RMC Vangaurd turned out to be my favorite. Norm Wagner has been great to work with and very patient as we are building and not planning to close until June. Very excited for everything. Thanks RMC Vangaurd!
Quick closing, generally responsive and good rates
This was my first mortgage, so I had many questions. Received responses to all questions within 12 hours, usually within 1-2 hours. All of my questions were answered quickly. I completed most documents online and no faxing required. I needed to close within 27 days and this lender easily met the deadline.
My chief complaint was that I would have liked more information about the rate locking process.