Customer Service is more than just a marketing phrase at Patriot Bank Mortgage. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded Patriot Bank Mortgage the following: Top Close Rate Purchase Lender, 2002, 2003, 2004 and 2005. Customer Service Excellence, 2003. Top Closed Units Purchase Prime Lender, 2006. Outstanding Long Form Partner Purchase, 2007 and 2008. Patriot Bank Mortgage has also received the Better Business Bureau's Award for Excellence in 2005,2006,2009,2010 and 2012 and its Pinnacle Award in 2008 and 2011. Our proven high level of service and "first place" competitiveness results in satisfied clients across the country. We look forward to serving you!
Excellent Refinance Experience
Rate and Service of RMC Vanguard are excellent. I highly recommend this firm for your refinance need.
Although I never met Rudy Vargas in person, working with him via email and phone was a very pleasant experience. Rudy was very proffesional and knowledgeable about my loan process. He kept me up to date on the continuing process of my loan. Everybody I delt with at Vangaurd was very polite and proffesional. My loan was a difficult loan because of certain situations and the distance we were apart making this happen. The outcome was the outcome that I had hoped for. Rudy made this happen. I would recommend Vangaurd and Rudy Vargas to my friends and anyone needing a loan.
My loan officer, Cesar Salinas, was responsive and very thorough. There were alot of extra data gathering that could have been consolidated into one step but the process still moved smoothly, almost 95% electronically, which was extraordinarily convenient. I had a tight schedule for closing and everything went off without a hitch. Would highly recommend and use again.