Customer Service is more than just a marketing phrase at Patriot Bank Mortgage. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded Patriot Bank Mortgage the following: Top Close Rate Purchase Lender, 2002, 2003, 2004 and 2005. Customer Service Excellence, 2003. Top Closed Units Purchase Prime Lender, 2006. Outstanding Long Form Partner Purchase, 2007 and 2008. Patriot Bank Mortgage has also received the Better Business Bureau's Award for Excellence in 2005,2006,2009,2010 and 2012 and its Pinnacle Award in 2008 and 2011. Our proven high level of service and "first place" competitiveness results in satisfied clients across the country. We look forward to serving you!
Thanks RMC Vanguard!
We were assisted with our mortgage by April McDonald of RMC Vanguard. Our purchase turned into a 3 month short sale and April was trustworthy, professional and diligent far beyond all we could ask. She was extremely patient with the questions and confusion about the process and she worked non-stop to make sure she was constantly on top of the information. Then, after the sale was approved she kicked her hustling into high gear so we could close within about 2.5 weeks. It was a privilege and a pleasure to work with her. Jeff & Margaret
RMC Vanguard (April McDonald) was by far the most helpful aspect in my house buying experience. April always seemed to be 2 steps ahead of the game. Anytime there was a problem even outside her scope of work April had great advise and good general knowledge on how to achieve the overall goal of getting the house that we wanted.
I had Dan Gray, and it was a great experience. I was shooting him multiple emails a day of questions, for about a month. Each time (including weekends and holidays) he was quick to email back or call with an answer. Closing came and went pretty smooth, and we are very happy. I was a little scared with finding RMC Vanguard using LendingTree and not going through a big bank, but so far I have seen no problems and I am currently happy! And the Good Faith Estimate was real close to the final figures, so once you have them don't freak out as it won't change significantly!