Customer Service is more than just a marketing phrase at Patriot Bank Mortgage. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded Patriot Bank Mortgage the following: Top Close Rate Purchase Lender, 2002, 2003, 2004 and 2005. Customer Service Excellence, 2003. Top Closed Units Purchase Prime Lender, 2006. Outstanding Long Form Partner Purchase, 2007 and 2008. Patriot Bank Mortgage has also received the Better Business Bureau's Award for Excellence in 2005,2006,2009,2010 and 2012 and its Pinnacle Award in 2008 and 2011. Our proven high level of service and "first place" competitiveness results in satisfied clients across the country. We look forward to serving you!
Glad I picked RMCV
I communicated with several lenders before making the decision to go with RMCV. Ultimately my decision was based on Steven McGilbray's quick responsiveness to my questions (of which I had many) and his honesty and trustworthiness throughout the process. I never had to spend a whole lot of time concerned about anything because I could just shoot him an e-mail and get an answer within minutes. He was there with me throughout the process which took a lot of stress out of the purchase, and led to a smooth closing. I have already recommended Steven McGilbray and RMCV to others based on my experience.
Derek from RMC Vanguard did an amazing job helping us with our loan. We entered our information into Lending Tree on a Saturday night and he was the only lender who called us that night. He helped us to get pre-qualified very quickly which we needed to make an offer on the house. Derek is very responsive to questions and he made the entire process go very smoothly. We closed on time without any issues. He did a Great Job!
I recently refinanced my home loan thru RMC vanguard. Cherie Turner assisted me with the entire process and could not have been more of a pleasure to work with. She was great!!!!
Very polite, professional and patient thru the entire process in which I appreciated greatly. I would definitely recommend RMC and Cherie to process your refinance. Thanks Cherie, Robert