Pennymac

4.7 of 5starsRead Reviews
Recommended 92%

4.7 of 5starsRead Reviews
Recommended 92%

Lender Summary

Pennymac is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home.

 
Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyers to those seeking jumbo, FHA, or VA loans.
 

Pennymac has also been a leading provider of help to underwater homeowners. We're a major participant in the Home Affordable Refinance Program (HARP), the government program created in 2009 to assist underwater homeowners in refinancing their mortgages.

What they're saying

590 Reviews Ratings & Reviews

(4.7 of 5) 590 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(506)
4 Star

(37)
3 Star

(6)
2 Star

(10)
1 Star

(31)

Show:
Reviews For:
By:

(5 of 5)

Recommended

Great communication

Jamie kept me updated throughout the entire escrow process. He provided weekly updates (sometimes more) and I was never left in the dark on what was going on.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Great experience!

We had a great experience and are extremely satisfied with the whole process. Our loan officer was wonderful and kept us informed along the way.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Good experience and helpful personnel.

Everyone we worked with were professional and helpful. Process was completed in a timely manner. Had used them previously and would do so again.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

It was a good experience

Thee entire process was quick and easy, they were very pleasant to work with. I would recommend them for anyone wanting to refinance or purchase a home.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Refinance fantastic

My experience with the staff at Pennymac was pleasant and helpful. Whenever I had questions, they were answered without judgment and with a high level of certainty and competence. I cannot imagine a more pleasant and easy experience for refinance.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

It was amazing

Very informed, pleasant, helpful experience! My team was always there to help or answer any questions! They also kept me up to date in what was happing! My Mac team was unbelievable!! I'm very happy with my experience working with them.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

MORTGAGE REFINANCE

The refinance team I worked with was highly knowledgable, outgoing, and friendly. Questions were answered quickly and accurately. I fully understood what was expected of me. The process was clear from start to finish.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Can't complain. Great experience from start to finish.

Friendly and professional. Worked quickly and diligently. Portal easy to use. Closed in expected timeframe. No surprises. Everything was communicated well.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Wonderful experience

The process was seamless. The individuals were kind and always contacted me in a timely manner. They were courteous.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Easy refi

From beginning the process to final closing was very simple and easy to complete. The ability to track the status of our application online made the experience less stressful and minimized the anxiety that normally accompanies a mortgage application. Also being able to close in our home was greatly appreciated.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

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Pennymac

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