NMLS# 35953
Pennymac is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home. Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyers to those seeking jumbo, FHA, or VA loans. Pennymac has also been a leading provider of help to underwater homeowners. We're a major participant in the Home Affordable Refinance Program (HARP), the government program created in 2009 to assist underwater homeowners in refinancing their mortgages.
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Home buying made simple
Michael and Grace made the entire experience easy. I was impressed with their expertise, friendliness, and efficiency. I would totally use Them again for my next home purchase.
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Poor communication
This lender was difficult to work with. I was the buyers agent on the transaction and the various people in the process all but refused to speak with me. Couldn’t get anyone on the phone. Requested phone calls, no response. Even after my buyer requested that they contact me! It felt very much like an assembly line process and once one person was done with their portion of the job, it was on to the next (unbeknownst to me who the next contact was). I had zero updates from the lender and it was just a hold your breath and hope for the best situation since myself and the listing agent had no clue where we were at in the process. We had to push out closing because the lender did not complete the loan in time. Would not recommend.
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