NMLS# 17022

Planet Home Lending

Lender Summary

Planet Home Lending, LLC. is a Lending Tree-certified leader in the mortgage industry that Americans trust to make $4 billion in home loans a year. We’re a full service, multi-state lender with advanced technology and a seasoned management team. Our unique products and competitive rates help first-time home buyers, repeat home buyers, military service members, business owners/self-employed, real-estate investors, second/vacation home buyers, condo buyers, and people with credit challenges. 
Tell us your goals: Buying a new home, getting cash from your home, a more affordable payment, or paying off your mortgage sooner. Planet Home Lending’s mortgage experts will explain your options simply and clearly.

What they're saying

Ratings & Reviews
423 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Horrible experience - unethical

Simple story of being told one thing and something entirely different unfolding. Repeatedly lied to by a manager and eventually when I spoke with a senior manager who was supposedly contacted it turned out to never be the case. They were giving lip service and not even trying to help resolve my issue. I have been told it is common practice here to offer a loan scenario that may be unattainable knowing the back up plan is doable but other options at other companies may have been better. Once you are in the process long enough and they advise you the original offer is not possible you are stuck with them unless you can extend closing or find another lender who can meet closing date.

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Not a good company

Decided to refi with Planet home lending. Been with them for 10 years already. They didn't stay in contact not answer emails. Just unprofessional..... Use at you own risk

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Refinancing

I have current home loan with them. It was the biggest mistake that I have decided to do refinancing with them. It's worst company, I ever have to do business with. 7 month since the app********.No closing date. No normal communication. They don't deliver what they promise. Their loan proccesor can't see difference between employed and self-employed. Planet Home Lending's Employees advise me completely diferent things. If you don't want to spend 7 month for simple refinancing process, find another lending company. I wish to return my waisted time and go with another company, more professional.
PLEASE STAY AWAY FROM PLANET HOME LANDING. WAISTING TIME.

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Certified loan officers from this lender

Loan officer directory

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Planet Home Lending

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