NMLS# 58775

Reliance First Capital, LLC

Lender Summary

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation.   So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals.  At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money.  You can RELY on Reliance First Capital.

What they're saying

Ratings & Reviews
2523 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Very disappointed

Very disappointed in this company, explained in detail what I was looking for, home equity loan, not refinancing. Went through all the details with the pre-qualification questions with the gentleman on the phone, reviewed the company's history to insure they have a good rating. After I made the decision to move forward, supplied them with the necessary information to pull my credit, I received a call from a loan officer, only to find out after pulling my credit, they do not offer equity loans or lines of credit. I feel as though I was lied too and mislead by the company. I will be filing a complaint with NMLS, I am sure that nothing will change, but I feel if I was mislead others will be as well.

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  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review
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Not the best experience

I refinanced with this company and they were the originators of my first mortgage, when I closed on my refinance was before the end of December, In January they marked me being late on my original mortgage that closed. This is two years ago and I am still trying to get the late notice off my credit report. My Rep Ritu Sethi has not followed up as she has promised multiple times.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Agent Was More Interested in Talking Than Listening

Received a call from Kenneth Watson. After giving him information including some I was uncomfortable giving and stated so, he proceeded non-stop to make assumptions about my needs and desires regarding what I did and did not want covered in my mortgage. Try to roll all of my debt into my refinance of my mortgage which I specifically instructed I didn't want. When he asked for specific information I expressly asked not to do a credit pull as I was just looking for some rough numbers and advice. He ignored that and next thing I know why email box lit up like a Christmas tree with alerts from all of the three credit agencies because I have locks on them. The result was I lost three FICO points on my score. He also inferred that I would have to be an idiot to pay the kind of rates that I have been paying. Not everybody is a financial professional, so I feel resorting to that sort of verbal conduct is unnecessary. I compared the entire experience with a very high pressured car salesman pitch, and my blood pressure was very high upon concluding the phone call. Needless to say I won't be doing business with this firm.

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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Reliance First Capital, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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