Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.
Very disappointed in this company, explained in detail what I was looking for, home equity loan, not refinancing. Went through all the details with the pre-qualification questions with the gentleman on the phone, reviewed the company's history to insure they have a good rating. After I made the decision to move forward, supplied them with the necessary information to pull my credit, I received a call from a loan officer, only to find out after pulling my credit, they do not offer equity loans or lines of credit. I feel as though I was lied too and mislead by the company. I will be filing a complaint with NMLS, I am sure that nothing will change, but I feel if I was mislead others will be as well.
Not the best experience
I refinanced with this company and they were the originators of my first mortgage, when I closed on my refinance was before the end of December, In January they marked me being late on my original mortgage that closed. This is two years ago and I am still trying to get the late notice off my credit report. My Rep Ritu Sethi has not followed up as she has promised multiple times.
Closed with Lender:
Agent Was More Interested in Talking Than Listening
Received a call from Kenneth Watson. After giving him information including some I was uncomfortable giving and stated so, he proceeded non-stop to make assumptions about my needs and desires regarding what I did and did not want covered in my mortgage. Try to roll all of my debt into my refinance of my mortgage which I specifically instructed I didn't want. When he asked for specific information I expressly asked not to do a credit pull as I was just looking for some rough numbers and advice. He ignored that and next thing I know why email box lit up like a Christmas tree with alerts from all of the three credit agencies because I have locks on them. The result was I lost three FICO points on my score. He also inferred that I would have to be an idiot to pay the kind of rates that I have been paying. Not everybody is a financial professional, so I feel resorting to that sort of verbal conduct is unnecessary. I compared the entire experience with a very high pressured car salesman pitch, and my blood pressure was very high upon concluding the phone call. Needless to say I won't be doing business with this firm.
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