NMLS# 58775

Reliance First Capital, LLC

Lender Summary

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation.   So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals.  At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money.  You can RELY on Reliance First Capital.

What they're saying

Ratings & Reviews
2523 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

My experience so far has been nothing but greatness

I can honestly state that this company has a wonderful and knowledgeable employee in Pooja Bhardwaj. <br />She has been so helpful through this process of refinance. Being a older person trying to get things done through this process and not so good on the computer can be a major issue. But my dealings with Pooja who represents Reliance First Capital and her willingness to help has been nothing but a wonderful experience so far. She represents why this company is so well known and successful. She has been available whenever I call or email with a question. My feelings about this company reflects her work and reason why I would refer people to Reliance First Capital. It is people like her with such a great work ethic that makes businesses grow and become successful. Be so happy Reliance that you have such an employee.<br />

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Disappointed

I must start by saying I spent 30 years in sales/marketing and have high standards when it comes to working with customers. I always kept my word and went above and beyond for my customers and potential customers. Unfortunately that was not the case here. I received a random call from someone in response to our inquiry about refinancing my mortgage. I took the time to speak with Mr Kearney and gave him the information on my needs. “We can help with that” was said several times. After nearly an hour on the phone he said he would put together some options for me and we set up an appointment for a specific time the next day for him to call and go over them. That time came and went. No call. The next day came and went. Nothing. 3 days lat****.no communication. I called and left a message. No response. Even if there were no options for me it would have taken little effort and time on his part to call or email and at least let me know that. I did not receive that courtesy. I would not recommend him or the company he represents since this is apparently how they do business.

This review is flagged
This review is flagged
Do you want to flag this review?

Wonderful initial experience!

When I Refinanced my home, it was a speedy comfortable process. However, doing business is a bit challenging. Despite the great customer service, it appears there is no sense of urgency and a lack of communication

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Certified loan officers from this lender

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

Reliance First Capital, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Reliance First Capital, LLC

Let's answer a few short questions and see what offers Reliance First Capital, LLC and other lenders may have for you.