Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.
Glad its over!!!
They were great out the gate but fizzled in the end. When I 1st got a call I talked to the agent an hour about options with NO high pressure anything. Easy to talk to, and thought alot of him. They told me there was no need for an appraisal and we were set to close in april. About a week later they called and said we needed an appraisal. After waiting another 2 weeks to get that done everything seemed ok. We were set to close on monday morning. My wife and i took the day off work to take care of it. The closer calls me on saturday at noon and tells me that the amount his paper work showed was way higher then what i was told to bring for closing. The problem was pushed up the food chain and taken care of by carlton burns. Everything he said he would do, he took care of. Everything was taken care of by the end of the day on that monday. Thank you carlton!!!
jessica pruitt is the greatest
well this first started with pentagon federal credit union screwing my loan app process all up from the start and denying me without even calling me to tell me and took my app money. so I decided to try lending tree not knowing I would get 3 calls from other lenders before even completing the lending tree app and 20 calls a day for weeks from lenders until I called lending tree to take my name off the list. The other lenders sounded like used car salesman and sharks with monotone voice mails. Jessica called and left a message and returned her call and I said I might be interested in a week or so. I called back and after that it was cake work. all my questions and scenarios answered asap with knowledge. she got it done despite my credit obstacles. if anything at least call her first before anybody else and chances are she can close it. you can tell in one's voice that she looks at her job as a challenge and a reward not just a number.
I want to express my appreciation and delight dealing with Jim Heisser at Reliance First Capital, LLC. Jim was in constant communication through out the process. I like his follow ups via e-mail or phone. He was available 7 days a week if needed thats is the way to earn your customers respect and appreciation.
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