NMLS# 58775

4.8 of 5stars1877 Reviews

Reliance First Capital, LLC

  • Recommended Lender
    Recommended 96%
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Lender Summary

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation.   So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals.  At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money.  You can RELY on Reliance First Capital.

What they're saying

Ratings & Reviews
1877 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Glad its over!!!

They were great out the gate but fizzled in the end. When I 1st got a call I talked to the agent an hour about options with NO high pressure anything. Easy to talk to, and thought alot of him. They told me there was no need for an appraisal and we were set to close in april. About a week later they called and said we needed an appraisal. After waiting another 2 weeks to get that done everything seemed ok. We were set to close on monday morning. My wife and i took the day off work to take care of it. The closer calls me on saturday at noon and tells me that the amount his paper work showed was way higher then what i was told to bring for closing. The problem was pushed up the food chain and taken care of by carlton burns. Everything he said he would do, he took care of. Everything was taken care of by the end of the day on that monday. Thank you carlton!!!

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

jessica pruitt is the greatest

well this first started with pentagon federal credit union screwing my loan app process all up from the start and denying me without even calling me to tell me and took my app money. so I decided to try lending tree not knowing I would get 3 calls from other lenders before even completing the lending tree app and 20 calls a day for weeks from lenders until I called lending tree to take my name off the list. The other lenders sounded like used car salesman and sharks with monotone voice mails. Jessica called and left a message and returned her call and I said I might be interested in a week or so. I called back and after that it was cake work. all my questions and scenarios answered asap with knowledge. she got it done despite my credit obstacles. if anything at least call her first before anybody else and chances are she can close it. you can tell in one's voice that she looks at her job as a challenge and a reward not just a number.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Morgage refinnence

I want to express my appreciation and delight dealing with Jim Heisser at Reliance First Capital, LLC. Jim was in constant communication through out the process. I like his follow ups via e-mail or phone. He was available 7 days a week if needed thats is the way to earn your customers respect and appreciation.
Respectfully
Jon W.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

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Reliance First Capital, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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