The process started really easy for our refi and then when it went to the underwriters it was 2 weeks of no communication. When the underwriters were done the closing processor called to schedule us for signing a week away. We scheduled for 7 PM and they were not completely done to send to the notary until after that time (around 8 pm) so we pushed it until the next day. The day we were supposed to sign we were still getting contacted to obtain information to verify our employment which we had given them prior. The notary that came didn’t have all of the papers and also wasn’t the most knowledgeable on what she needed to do. She ended up having to come back the next day because she missed something. Now the day the loan is to be funded we get a call that they need to verify our employment still. They really don’t want to pay for The Work Number to verify mine and my husbands supervisor verified his last week but they need more information. We will see if it finds like it should. I will definitely be looking at someone else if we ever are looking to refi again. <br />The one good thing is they did it without an appraisal so that saved us some money
Angela from Buckeye, AZ
Reviewed in December 2020
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)
stars
Recommended
Right Start is the best
Chris Bos went above and beyond to make sure all our questions were answered and listened as we talked through options. He didn’t try to talk us into anything and laid out all the information we needed. He is extremely knowledgeable and was wonderful to work with. I would highly recommend him to family and friends.
Kristin from Livermore, CA
Reviewed in November 2019
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)
stars
Recommended
Brian Brant Outstanding Loan Officer!!!
I have done over 50 loans in my lifetime, as an investor and home flipper, Brian is by far The BEST Loan Officer I have ever had in all those transactions! You will not be disappointed, My family and friends will now use only him, tremendous customer service skills, gets back within an hour of any phone call or email; keeps you in the loop throughout the process, no hidden surprises, His knowledge of home loan products available is 2nd to none- simply outstanding!
He gives home loan options to fit your needs, No sales man here, just and honest , kind, and caring individual!
I would give him 10 STARS if I could, he is that good!!!
Seriously folks, David and his team got me through all of this. It's not about the money for him, it's about making sure I get the best possible deal with the lowest amount for my payments! Please don't hesitate if you are looking for a fantastic brokerage team!!
Seriously folks, David Lasman and his team got me through all of this. It's not about the money for him, it's about making sure I get the best possible deal with the lowest amount for my payments! Please don't hesitate if you are looking for a fantastic brokerage team!!
Pamela from Apple Valley, CA
Reviewed in May 2018
LendingTree Customer:
Yes
Loan Type:
Home Purchase
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)
stars
Recommended
A great experience
Refinancing with Right Start Mortgage has been an enjoyable experience and the staff all the way up to the CEO were wonderful. All of my expectations were shattered and I would urge anyone wanting to refinance or buy a home to give them a call. You will not be disappointed.
chris from Hesperia, CA
Reviewed in December 2017
LendingTree Customer:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)
stars
Recommended
It will not get better than this, I assure you
Outstanding experience with my loan, I shopped a few lenders originally trying to see who would help me with my refinance and Jonathan from Rightstart already had me signing docs before any other lenders responded to my requests. Their staff was unbelievably responsive and the communication was perfect.
I still cannot believe how well they treated me and went beyond my expectations through this experience. I would definitely recommend them to anyone wanting to refinance or buy a home.
I want to thank Both Brian and Monica for the amazing job they did for me and look forward to doing business with them again soon.
Jonathan “Brian “ and Monica displayed amazing professionalism and authentic willingness to help
Throughout the entire process, the offered their help
at every turn and processed the whole transaction very fast and efficiently. I would recommend them to
anyone in need of their services
The only downside, is the amount of mail I have received since close attempting to get me to sign up for mortgage life insurance. Please reduce the number of mailers to other borrowers, it's obnoxious.
The service, communication, and the timely responses through the process was amazing!
Here are a few tips for writing a top-notch review for a company in our marketplace:
Do
Don't
LendingTree Certification:
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
LendingTree Certification:
Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Loan Officer Certifications:
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.
Right Start Mortgage Inc
Let's answer a few short questions and see what offers Right Start Mortgage Inc and other lenders may have for you.
