NMLS# 3030

ROCKET Mortgage

Lender Summary

NMLS 3030 Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often. Here’s how we work hard to make sure everything we do benefits you: •Our product base is unrivaled in the mortgage industry with over 100 safe, secure loan programs that can lower your mortgage interest rate and your payment. •Our expert advice makes your purchase or refinance process quick and easy from application to close. •We close loans in all 50 states, and can process loans in as few as 15 days depending on your situation. •We don’t just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! •Rocket Mortgage is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! •And, you have total control—you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. Rocket Mortgage's experience begins and ends with the best client service. •We offer you and your family over 24 years of mortgage experience. •Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. •As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Rocket Mortgage! •We’re the online company that’s all about convenience – you can choose where you sign your final paperwork. •After you close your loan, we’ll keep you in-the-know. We keep track of the market for you and let you know of rate drops or upcoming events that could save you and your family money.
NMLS ID: 3030

What they're saying

Ratings & Reviews
2590 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

It was a good experience

the people we worked with were very helpful and knowledgeable. After some loans were paid off we received checks in the mail to pay off our small monthly bills. Some of those accounts had already been paid off by us and some stores would not take a third party check. We had done business with this company before and this was not done at that time--only a few years back. My request would be that they do not send individual checks to pay off the bills. Paying them digitally is much easier. Otherwise it was a very good experience.

  • LendingTree Customer:

    Yes
  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Too aggressive and sleazy salespeople

Received a call no later than 1 second of pressing the bottom. Some guy got on and just started talking fast and over me. Will never do business with your company. Hire classy people who listen to borrowers. No one wants to talk to a telemarketer when shopping for a $900k plus loan.

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Too expensive! We’re paying for the Super Bowl commercials…

$$$$ too costly $$$$. Fees on top of fees on top of more fees… Very courteous associates, but even doing a refi with these guys is too too expensive! Too big too fast and passing down the cost of all these commercials… shop around and really look closely at the numbers… “draw a line down the middle of the paper”, where they have you write your current payments on one side and proposed payments on the other side of the line will look good at first glance but when they send you the paperwork to sign… double or triple check those fees… you may not be saving much… and they love to roll those fees into your loan… again, the associates are great and doing their job, but…

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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