NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
15287 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Tomiko Whitaker!!!

I work with Tomiko Whitaker! She was always there for us, when I need her, she help us a lot. Nice woman I ever talk to. She get us what we needed out our reference, we where so happy when she call to tell us we were done and we get a lot if our bill pay off... can wait till we work with Tomiko again!!!!

  • LendingTree Customer:

    Yes

Mark Balenger

I worked with Mark Balenger to get a home loan and I was so happy with my experience. He was very patient and helpful and made the whole process very easy for me. After being denied by different banks for a loan for 3 months, he was able to get a loan for me. Mark is the best!

One of the best things we've ever done.

Mike Webster was our loan officer. I told mike what type of loan we were interested in. Mike presented us with that option but also some other ideas. These other options were things we didn't consider being available to us. We ended up with a refinance package that paid off all of our debt, payments smaller than we were already paying and the loan would be 2.45 points lower and paid in approximately the same amount of time as the original loan.

  • LendingTree Customer:

    Yes

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

Let's answer a few short questions and see what offers Royal United Mortgage and other lenders may have for you.