Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
It was a real pleasure having Mark Balenger at Royal United Mortgage shepherd me through the lending process. He was extremely helpful in steering me to the best product for my needs, and his communication skills are top notch. When there was a slight glitch (on my end) he took it completely in stride and did not let it faze him. He was very knowledgable about the loan products available and explained everything so I could understand completely. Thanks again, Mark!
The persons that were helping us with our re-financing work very hard to get this This loan
done. We would like to thanks them for all of there help. This was done in an outstanding
manner. God Bless and thanks again.
Mark Balenger Senior Loan Advisor Review
What a great experience. I've dealt with plenty of lenders as i've refied before but Mark is the stuff! I was comfortable with him from day one. I was dealing with two other prospective advisers but after a couple of calls with him i knew where to go. He is very knowledgeable. He knows the ins and outs, the intricacies of the business and where to find that extra reference if something is missing, but most importantly, he knows where to find the extra $$! He made this experience as stress free as possible. I was only worried during the appraisal process, something out of his control anyway. Once the miles of paperwork were complete Royal Mortgage passed everything through, no issues and this in part, can be attributed to their belief and trust in Mark's professionalism. I would 100%, and will recommend Mr. Balenger when any of my friends want to refinance. Thank you Mark, Royal Mortgage, and you too VA! cheers.
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