NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
15528 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Refinancing with Royal United Mortgage

Royal United Mortgage was extremely cordial and helpful in trying to secure us a loan. Eva Mack provided outstanding customer service and worked very diligently for us. It is because of Eva and Darice Maxie why I would consider using Royal United Mortgage again in the future.

  • LendingTree Customer:

    Yes

Excellent Service by Jamie B

Requested quote for loan refinance on LendingTree. Promptly received several offers. Responded to Royal United Mortgage and a couple of other ones. I decided to go with Royal, because a friend had just refinanced with them with a great rate. Jamie B. with Royal called and started the refinance process. Jamie was very knowledgeable, professional, and personable. I was very pleased with the ease and time it took to complete the refinance of our home loan. Refinancing lowered our rate and our monthly payment, and will save us 6 years or more on the term of the loan along with an enormous amount of interest. Thank you Jamie @ Royal United for all of your help. Would gladly recommend Jamie & Royal to anyone who wants to save money and time on your loan!

  • LendingTree Customer:

    Yes

Brad is the greatest!!

Royal united is a wonderful company, they did everything! We did the whole refinance in 12 days, and it was a breeze. Brad Rissler is a wonderful person, he made this refi painless, simple, and so very easy. He explained everything,and made sure we understood it all. We had an issue , at closing, that was not his fault. He took responsibility for it, and corrected it!Thank You Brad!

  • LendingTree Customer:

    Yes

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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