NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
15821 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Very Good Customer Service

Alex Winter is so dependable and hardworking. He gave an update daily on what was going
on with the loan application. He stayed late at night to make sure that all paperworks
were done correctly and submitted on time. The loan was processed without delay
and closeed at the promised date. I will recommend Royal United to other customer
and Alex Winter for a job well done.

  • LendingTree Customer:

    Yes

great experience

Mark B was very patient and helpful in our prolonged refinance ( our fault, not his) Almost immediate response to all emails and friendly on the phone. The few others I worked with at Royal were also friendly and helpful.
Would highly recommend them.

  • LendingTree Customer:

    Yes

Thank you!

I worked with Jeremy Cooley and he answered all of my questions, endlessly explaining everything in detail, and very cheerfully guided me through the whole process. I would definitely recommend Jeremy Cooley and Royal United to a friend.

  • LendingTree Customer:

    Yes

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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