NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
15520 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Top Expertise and thorough communication

My loan officer is Mr. Jason Schewe. It has been my pleasure work with Jason on this refinance mortgage. This was the first mortage I have ever done online. I was astonished how quick and thorough Jason was able get from start to finish. I immediately felt like my loan was Jason's top priority. We communicated even several times per day leading up to my approval. In fact, from the first conversation to Notary approval it was barely a week plus 1 or 2 days. Jason and his team worked tirelessly on getting my financial documentation squared away. The team all introduced themselves to me by email explaining their individual roles and offering direct support on my project. As one example, there were questions on my pension terms which had been written years ago, which they got certified in no time (I didn't even have a record of the document).
Jason coached me through all the mortgage application proofs, documentation and application language. Jason answered all my questions. Sometimes more than once so my comfort was established. Jason managed the process for every point of critical decision, timing and team coordination. I knew what was required from me and when. All of my concerns were chased down with a very polite and friendly urgency by Mr. Jason Schewe. Additionally, and pleasantly, I was presented with choices in mortgage terms, timelines and amounts. Clearly presented with pluses and minuses for my specific financial case and personal situation as a retiree. Excellent. I always prefer a menu of options. All rational and understandable. In all, I found Mr. Jason Schewe a consummate professional and a complete Master of Communicating in his field.
In my opinion anyone shopping for a refinance mortgage should talk with Mr. Jason Schewe to get whole picture and real help determining their best personal finance decision. I know I had a superb outcome and would look forward to working with Jason again as soon as any opportunity arises.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

It was a Great Experience

This was a Great Process, the agent Richard Salazar was the Best!!! He's very knowledgeable .Couldn't have had a better person

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Awesome to work with!

Quick, easy, and efficient to work with. So happy with the outcome, and the level of care for us was something you do not see anymore. Awesome Job, awesome experience. just Great!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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