NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
14513 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

It took my loan only 1 month from beginning to end.

Evan was a pleasure to work with from the day we met right until payday. He stayed on top of everything throughout the entire process just like a Captain at the helm of his ship. When he told me he would close the loan within 30 days. I thought to myself – sure we’ll see that when it happens. My loan application was received just after Thanksgiving and ended soon after Christmas. Despite that, he never skipped a beat and kept moving the loan right along. Considering Evan and his wife are a young family with a very young little girl. It was obvious he valued his role as a family man, he stayed in contact with me daily. There was a slight glitch that came up on my loan application that could have prevented it from going forth. Evan kept things positive and told me not to worry that he thought there was still something we can do. When I started to worry about the loan by observing how invested he worked on my behalf it gave me great comfort. Despite the fact I ask so many questions not always remember his answer no matter how many times I asked him. He always remained kind and patient with me and continued to work hard on the loan hoping to resolve them quickly. While at the same time he worked diligently with the other team members to stay focused on finishing up the loan. It was just after Christmas the money was deposited into my account and the checks to pay off my credit cards debt were delivered using overnight shipping. That night I once again believed in Santa Claus because he delivered my gifts that day. Evan kept his word to me. He finished up the loan in 30 days just as he said. You go Santa Evan Thank you so much.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Loan Officer Review
  • Loan Officer:

A good experience to go through this process

Justin is one of the most caring people someone could have to help them in this process. He made me feel good though the loan process

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Great people

Not alot of stress envolved. Great company with very nice employees. They are very detailed in the process with patience. Thank you.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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