Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
Years ago I tried refinancing with Navy Federal and was declined. I avoided trying again until now and I am overjoyed at how easy William made this process. Whether he called with good news or bad news he always kept me reassured that I was making the right choice by trusting him. The entire process took about 18 days, and I have heard horror stories about this process so I am ecstatic. Thanks again William. I wish you the best.
We meet Duncan by going on line to see what would fit our needs in a Mortgage. Duncan gave few scenarios. Then gave us the time to discuss back-and-forth and ask him questions he explain things fully his suggestions were very good but we chose what was best for us. I need to say we did check with other banks and mortgage companies prior so we had some information. However none of the other banks or mortgage companies offered anywhere near the experience that Duncan showed he had. Which leads us to the point of basically information out reviewed by the company and approved and a three day closing. You can’t ask for anything better than tha*.We will definitely recommend lending tree with Duncan and give his number in the future.
Nick Binger was just excellent to work with, very friendly but very professional. He explain to us 100% about the loan, answer all questions. Great working with you Nick
Simon from Shingle Springs, CA
Reviewed in June 2022
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Nick Binger : values his clients and puts their needs first
working with Nick Binger, our loan advisor for R.U.M. was the best experience we ever had in getting loans ever! It’s nice to deal with a mortgage broker who is so cheerful, knowledgeable and prepared to explain things at length in a concept which is easily understood. Nick was always available and responds promptly to any requests sent, no matter what time it was, even after hours he would call us from his own home, making sure all our questions were answered ;) We had very very bad experience with our own bank, we have been banking with them for over 20 years, after 4 months of sending 1000's of documents, faxes, phone calls .*.they refused to give us the loan... witch Nick the loan got closed in 3 weeks. Bravo Nick! I would have no hesitation in recommending Nick Binger to any of our friends or relatives who are seeking the service of an excellent mortgage broker!
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Royal United Mortgage
Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.
LendingTree Certification:
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
LendingTree Certification:
Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Loan Officer Certifications:
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.
Royal United Mortgage
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