NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
15275 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

LIFE JUST GOT A LITTLE BETTER

This was a truly an unbelievable experience. Only a few short days ago I was at a point of just giving up financially. Not thinking or even expecting anything good could happen, I decided to fill out a questionnaire on line about home loans. Not shockingly Ryan with Royal United immediately called. I was 100% ready to hang up on him, but something seemed different about the first few questions he asked. He was not instantly attempting to sell me anything, he actually sounded as if he cared about my situation and what I was trying to do. After speaking with him for nearly twenty minutes he informed me that our conversation would be handed over to Nick. I thought to myself, “now here comes the annoying sales pitch, and let down,” but to my surprise Nick was just as kind and concerned with my situation as Ryan was. At the end of the call I had more than hope; I had basically gotten the bump I needed towards financial stability. Things couldn’t have gone more smoothly. I was told at one point in our conversation that the entire process would take a few weeks, but it actually took a lot less. This whole experience will go in my book as one of the best things that has ever been done for me. Thank You Ryan, Nick, and Royal United. I feel like I have two new friends.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Good Informative experience.

The process from start to finish was easy. One aspect I particularly appreciated is the acknowledgment of options available, for you to make the best decision according to your needs. Everything was completed in a timely manner.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

An angel

I tried to refinance in July of 2021 but I found out I wasn’t on the deed long enough at the time. Exactly six months later, Elliott called me back and we got started again. He is such a sweet young man, and he was so patient with a silly old lady in a wheelchair. Now I can finally fix up my house so it’s more handicapable. Elliott and Krista are fantastic. You should absolutely work with them.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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