Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
Service
The process took too long. I had to work with two or three different people. There was no communication between any of them. I would get asked questions or fax information to them and the next person I dealt with would ask for the same information. I was very unhappy with the whole process. I would not recommend this company to anyone I know.
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Disappointed with follow up service after closing!!
Problem developed after closing regarding escrow account. Our loan with Royal was transferred to another bank. Attempted to call Royal and our loan officer wasn’t on there directory, finally got transferred to our loan officer left a message and asked to whom I could call to resolve the problem!! Never received a return call. Fast closing, however poor service after the closing day!!!
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I would not have believed it how easy it was with Jen
She made it very comfortable for us to understand everything about the loan and very patient about explaining everything that we did not understand very knowledgeable about about her job very kind and sweet person the kind of person you'd want to live next door to
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Loan officer directory
Maricia QuesadaIndianapolis, IN
Barry TeagueIndianapolis, IN
James GrothIndianapolis, IN
Charles PeelleIndianapolis, IN
Samuel PerryIndianapolis, IN
Greg WatsonIndianapolis, IN
Richard SalazarSchaumburg, IL
Jared VailIndianapolis, IN
Mary OliverLitchfield Park, AZ
Jeremy CooleyIndianapolis, IN
Steven DavisIndianapolis, IN
Jordon KaneIndianapolis, IN
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
