NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
11782 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

CURT RITCHIE ROYAL UNITED MORTGAGE YOU REALLY ROCK

I got a phone call at 7am from Curt Ritchie. I was frantically trying to pull together money to buy a car. Curt to the rescue. I could not believe how patient this guy was in trying to understand all my needs and really my whole life story. He is a tireless worker. Day and Night, Night and Day he keeps you posted. I worked out my house refinance with a cash out! I did not even know I could do this! Boom, within a few weeks I was accepted and done deal. The money is in the BANK. After being turned down by bank after bank and told "bad credit" "rates still high" I could not believe my ears when Curt said "You qualify for 4.5 %". I have already recommended Royal United Mortgage to a coworker. Royal has nothing to do with the Queen of England - don't worry. Give him a call today.

  • LendingTree Customer:

    Yes

Royal United

The loan officer who guided my loan process was very professional and had it not been for his service I would have thrown my hands up and quit during the process as it was very frustrating at times when I felt that somethings should have been asked for all at once. The very nature of the secure systems was sometimes a hindrance to even communication. Thank you Josh.

  • LendingTree Customer:

    Yes

Refi

Fast and accurate. Good customer service and excellent communication.

  • LendingTree Customer:

    Yes

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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