NMLS# 13390

Royal United Mortgage

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
12260 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

GREAT PERSONABLE LOAN

ms. audrey mcCarty the senior loan advisor couldn't have been any more helpful,patient,responsive,bubbley,professional all the way. Your company is really lucky to have her. Thank you so much for everything audrey & everyone else involved with making this turn out the way it did*********.JAMES

  • LendingTree Customer:

    Yes

The most positive experience ever

If there is such a thing as a "plesant" experience when you are in need of refinancing to survive and live a normal life again, then thanks to Ashley Paul at Royal United it was a terrific experience. Ashley was the most knowledgeable and pleasant representative I've ever dealt with in doin any type of business. She took a few minutes to hear me out and understood what I was lloking for. Ashley was articulate, did not talk down to me and was just a very guinine warm person. She always kept in touch with me andwered any questions and concerns I may have had. I have rcommended Ashley to other people in my family. On a personal note, she has helped me get my life back on track financially and encouraged me along the way. Whether it was because she is a dog person like me or just because she knew the right things to say and when to say them, she made me laugh, she seemed to truly care. Royal United you have a gem in Asley Paul and she should be rewarded, she does your company proud.

  • LendingTree Customer:

    Yes

Royal United Mortgage

Great service and responsiveness

  • LendingTree Customer:

    Yes

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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