Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
A breeze of a process
Matt Hacker did my refinance for me and my wife. I wasn't sure if it was the right time as I am extremely busy and don't have a lot of time currently. However, Matt was wonderful through the process. Took step by step, and updated me frequently. As busy as I was, I didn't have to put as much time as I thought I would have to refinance. I can't thank Matt enough for getting this done and all that he did on his side to make this a smooth process for me. I would recommend him 100% of the time as no matter how busy I was, they took care of everything and made it extremely efficient and easy on my side! Thank you Matt & ROYAL UNITED!
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The process took too long. I had to work with two or three different people. There was no communication between any of them. I would get asked questions or fax information to them and the next person I dealt with would ask for the same information. I was very unhappy with the whole process. I would not recommend this company to anyone I know.
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Amazing service, even when working from home.
Brian was great. I had started looking for a home loan shortly before the lockdown and thought that getting the loan would be difficult, but Brian made everything easy. He was quick to answer any questions I had and offered options that I hadn’t even considered.
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
