NMLS# 13390

4.9 of 5stars8249 Reviews

Royal United Mortgage

  • Recommended Lender
    Recommended 98%
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Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
8249 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Trustworthy and professional advising

James was incredibly easy to work with. This was my first time buying a home and he made the process simple and comprehensible for me. He is very personable and promptly communicated with me throughout the home buying process. He made me feel comfortable making decisions and I knew that I could trust his advice. I wouldn’t hesitate to recommend his services.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Great Experience

I have been through a number of attempted refinancing of my home with a number of other companies and with Lending Tree (other loan officers). Michael Hart contacted me after I had been on a refinance site. I thought here we go again! He was confident, polite, and willing to go the extra mile to see what he could do for me. He came back with two really good plans that were better than any I had heard before. After consulting my son and daughter-in-law (they pay the bill), we decided the plan we wanted. Michael moved the plan along quickly, efficiently, and guided me through the whole procedure. The appraisal was done within two days of signing the application; the appraiser was great (I had had a bad experience before). Michael was calling me within two weeks of signing the application to schedule the closing. I have been through 4 previous home finances and have never had the great experience I encounter with Michael. He has been there every step of the way.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Easy Breazy

I was pleased to work with such great people who genuinely cared about my new loan and helped explain what I was dealing with.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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