NMLS# 13390

4.9 of 5stars8986 Reviews

Royal United Mortgage

  • Recommended Lender
    Recommended 98%
Write a Review

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
8986 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

It was a great experience!!

Thank you Joseph Quartz for helping us get on that right track with our finances! We were so happy with your service and how you were able to get us were we needed to be. I am glad we end up going through y’all and finally getting this done 😁.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

GREAT SERVICE!

My wife and I worked with Josh Phillips on refinancing our existing mortgage. From the first phone contact Josh was attentive and knowledgeable and he clearly had our interests in mind. He asked what we wanted to achieve and he guided us with his questions to meet our goals. He put together three options for us. To be frank he gave us options we hadn't even considered. Being the professional Josh is he explained each option thoroughly including the pros, cons and how to better use the equity in our house. Josh guided us and we selected the best option to meet our needs. Josh then guided us through the application process, we used the Electronic application to complete the application, very slick and easy. Josh guided us through the entirety and he was only a phone call away. The appraisal was hard to schedule because of the demand new and refinance mortgages. When we finished we used a local notary to sign all the papers. We would highly recommend Josh, Lending Tree, and Royal United Mortgage for all their help. Thanks for the GREAT service!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Great experience!

Brian was easy to work with from day one. He explained what to expect throughout the process and ways asked if I had any questions. I couldn't believe how fast he got me closed! I would highly recommend Brian!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

Let's answer a few short questions and see what offers Royal United Mortgage and other lenders may have for you.