NMLS# 13390

4.9 of 5stars7459 Reviews

Royal United Mortgage

  • Recommended Lender
    Recommended 97%
Write a Review

Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
7459 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Mark Balenger is Excellent

We just can't say enough about the professionalism by Mark and his team. Mark was always prompt, with all the information, paper work,
emails and with returning our phone calls. This was a great surprise,
considering, we are on the west cost and Mark on the east. The time
nor the day of the week mattered to mark, or our special personal requirement, he was always there for us. I would also like to give
a special thanks to team member, Austin Swift, he managed to cut through all the red tape, to get the last document needed to close, that could have taken weeks to get,(thank you Austin). Mark managed to get us more money than we expected and at the (%) rate we wanted, you can't ask for more then that. Royal United Mortgage is lucky to have a Senior Loan Adviser like Mark and other team member's like Austin, in their employ. We would use them again and will in the near future, for our next property.
Thank you all.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Harry F. Raynack

Tiffany Harrel and the gentlemen who called and E-mailed me regarding the process I would say all has been seamless. Thank you Tiffany for consolidating everything, you saved my lif***.Thank You Harry

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Joe Capouch was absolutely great!

I recently inherited my father's house and needed to do a refi. Joe Capouch was our Loan Officer and made the whole process very painless!!!! He responded very quickly to any questions I had and the whole process went very quickly! I would HIGHLY recommend Joe and Royal United Mortgage to anyone!!! It was a great experience!!

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

Let's answer a few short questions and see what offers Royal United Mortgage and other lenders may have for you.